This was my second appointment with Ben for an issue unrelated to the 1st service. Incredible experience as before and highly trusted. I've recommended him to several friends already. He's professional, courteous and highly knowledgeable. I will have him out again for any issues that arise, not even a second thought about it.
Hector went above and beyond the call of duty. He was very efficient, brought the parts, checked out everything. He read through all the schematics to double check to be sure nothing was missed in installation. He was phenomenal in treating me exceptionally as a customer. Hector has an extremely high level of integrity and he got the part installed, made sure it was done right the first time and even though the appointment was evening, he was upbeat and worked hard the entire time. Very detail oriented and definitely went far beyond the extra mile to get the job done as promptly as possible. This type of customer service is getting very rare in this day and age and it was really great to have such a wonderful mechanic work on the vehicle. This was like dealing with a family member who really and truly cares about you as a person and has a very high regard for the work he does and extremely honest wanting to do what it takes to keep the customer happy. And he has another very, very happy customer!!!
Joshua arrived 15 minutes early for our appointment, which was wonderful because we had constant communication from the moment he left to the moment he arrived. He was honest and knowledgeable when it came to my car, and even taught me something new. He did the repairs in HALF the time that was quoted! I will be coming back to him for all of our car issues.
Very knowledgeable and helpful. Explained everything. He's the kind of mechanic everyone wants, a friend to the customer that will tell you the truth and not suggest something else that's more expensive to fix instead of the main problem! I haven't had a mechanic like this since my mechanic in Colo. Spgs. which was murdered about 20 years ago! A REALLY GOOD GUY AND TRUST-WORTHY..
Viktor was AMAZING! Not only did he do a great job replacing the brake pads, but he was very honest about pricing and what would need to be done on the car next. I will definitely be calling him again!