This is the 2nd prepurchase inspection I have used Jonathan for. His knowledge of GMC vehicles is very extensive, and he is very willing to offer his opinion. I highly recommend him, his level of customer service is excellent.
Ben is excellent. He arrived on time for our oil change appointment and did the work quickly and efficiently. He has worked on our vehicles in the past, and has always been reliable, willing to answer all our questions and to make sure we understand the answers. We look forward to working with him in the future, and highly recommend him. Thank you Ben!!
This is the second time Ben has worked on my car. As with the 1st time, he is always on-time, friendly, and knowledgeable. He's also open to talk about all your car concerns, and possible options. He does quality work, efficiently and in a timely manner. Very professional! His personality is addicting, and he really does great work!! So glad I took a chance with YourMechanic, and especially Ben!! Thank you!!
Hector went above and beyond the call of duty. He was very efficient, brought the parts, checked out everything. He read through all the schematics to double check to be sure nothing was missed in installation. He was phenomenal in treating me exceptionally as a customer. Hector has an extremely high level of integrity and he got the part installed, made sure it was done right the first time and even though the appointment was evening, he was upbeat and worked hard the entire time. Very detail oriented and definitely went far beyond the extra mile to get the job done as promptly as possible. This type of customer service is getting very rare in this day and age and it was really great to have such a wonderful mechanic work on the vehicle. This was like dealing with a family member who really and truly cares about you as a person and has a very high regard for the work he does and extremely honest wanting to do what it takes to keep the customer happy. And he has another very, very happy customer!!!
Joshua was great. Actually was able to come out earlier than the booked appointment time and had great communication. He was able to diagnose the problem right away and get the repairs done in a timely fashion. He was super personable and great to work with. Would definitely recommend him and YourMechanic.com to anyone.
Viktor was AMAZING! Not only did he do a great job replacing the brake pads, but he was very honest about pricing and what would need to be done on the car next. I will definitely be calling him again!