by Diana from Denver, CO 80231
Hector went above and beyond the call of duty. He was very efficient, brought the parts, checked out everything. He read through all the schematics to double check to be sure nothing was missed in installation. He was phenomenal in treating me exceptionally as a customer. Hector has an extremely high level of integrity and he got the part installed, made sure it was done right the first time and even though the appointment was evening, he was upbeat and worked hard the entire time. Very detail oriented and definitely went far beyond the extra mile to get the job done as promptly as possible. This type of customer service is getting very rare in this day and age and it was really great to have such a wonderful mechanic work on the vehicle. This was like dealing with a family member who really and truly cares about you as a person and has a very high regard for the work he does and extremely honest wanting to do what it takes to keep the customer happy. And he has another very, very happy customer!!!