My experience with Nick was truly exceptional. He's going to be my go-to mechanic from now on. He arrived earlier than my appointment time, and took extra time to explain to me what was going on with the misfirings, and how there was some oil leakage in the valve area, but that he had seen worse. The information that he provided me was more than I expected. He went above and beyond by not only providing recommendations, but also prioritized what I absolutely needed to repair due to safety issues, and items that what were just basic maintenance at 120,000 miles that was specific to my car (which he looked up and verified and showed me). He walked through every line item on repair maintenance quotes, and he was very jovial and informative. Great interpersonal and customer service skills. I can't wait to recommend Nick to my friends and family, because I'm so overjoyed and relieved I finally found a mechanic that I trust!!! Thanks for providing such exceptional service, Nick!!
Great experience. Showed up on time, I like you get notified when on the way as I have 'protective' dogs. Replaced one engine mount then told me others I had requested were not needed. Dealer I had just been to said I needed a front mount replaced for $1,100. Got a third opinion on the mount,, told it didn't need to be replaced.
Hector went above and beyond the call of duty. He was very efficient, brought the parts, checked out everything. He read through all the schematics to double check to be sure nothing was missed in installation. He was phenomenal in treating me exceptionally as a customer. Hector has an extremely high level of integrity and he got the part installed, made sure it was done right the first time and even though the appointment was evening, he was upbeat and worked hard the entire time. Very detail oriented and definitely went far beyond the extra mile to get the job done as promptly as possible. This type of customer service is getting very rare in this day and age and it was really great to have such a wonderful mechanic work on the vehicle. This was like dealing with a family member who really and truly cares about you as a person and has a very high regard for the work he does and extremely honest wanting to do what it takes to keep the customer happy. And he has another very, very happy customer!!!
Everything about the experience with Joshua was great. He was extremely courteous and polite, on time (early actually), hard-working... what else is there to say? Thanks Joshua! We'll definitely be using your services again.
Very knowledgeable and helpful. Explained everything. He's the kind of mechanic everyone wants, a friend to the customer that will tell you the truth and not suggest something else that's more expensive to fix instead of the main problem! I haven't had a mechanic like this since my mechanic in Colo. Spgs. which was murdered about 20 years ago! A REALLY GOOD GUY AND TRUST-WORTHY..
My car wouldn't start and so I requested a mechanic to come by to find out why. My mechanic was Paul, who was really knowledgeable and friendly. He was great at communication before, during, and after our appointment and when he showed up was able to tell me what was going on with my car (dead battery) in under an hour. For the price and convenience, you can't find a better option.