Again, Ben showed up ready to get to work. He was friendly and willing to answer your questions. We had several setbacks on the fix and he was able to address them and help me come to informed decisions on how we should handle these problems.
He arrived about 30 minutes early. That timing was great for me. He was friendly and professional. He was knowledgeable about my 1990 Jeep Cherokee. I believe he said he used to own a similar Jeep. He did great work. He finished on time. He gave m e recommendations on my serpentine belt, air filter and brake fluid. There was absolutely no mess on my driveway when Nicholas was finished. I test drove the Jeep a few days later and there was no overheating. Great work, Nicholas!! xg
Josh accomplished several services in 2/3 the time it was expected to take. He was great about thoroughly documenting everything and answering my questions. No mess, on time, and service with a smile! Excellent.
After scheduling conflicts arose and the appointment had to be rescheduled to a later date than I'd originally wanted, Viktor called to let me know when he had an earlier opening and fit me in right away. That flexibility was super appreciated! After changing my van's oil, he took the time to explain a timetable and priority list of other work that needs to be done - giving me more information, showing me the actual issues in a way I could understand, and a sense of my car's needs that I had not gotten from the Honda dealership just a couple weeks before. He had a great sense of humor and was easy to converse with. Very happy with his service!