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I am satisfied with the service I received from Whitney O., he treated me with respect and was patient in explaining his evaluation of my truck. He never onced pressured me about additional work, he came and performed what I requested which was a tune-up and an inspection of the reason my truck was idling high. He notified me of some additional problems my truck was experiencing and explained to me why it was important to repair these issues and the effects it would have on other parts of my engine. I am a woman and my encounters with mechanics in the past have left me feeling fooled and swindled. After Whitney left, I felt relieved to know what service my truck was in need of and have a better understanding of why. I highly recommend him as your mechanic, and he will be my mechanic in the near future.
John was excellent. He called to see if he could come early. He knew his stuff and quickly completed the ordered work. My battery was dead, really dead and unlike normal cars GM makes it challenging to get to the battery. My choice was to have the car towed to a shop and then get repairs which would have been both a hassle and much more expensive than Your Mechanic. I would use this service and John again.
Great guy, very helpful and knowledgeable. He listened to my concerns and was able to identify the problem immediately.
Alfred was on time, texting me a couple of times to ensure I was well aware of the progress of his arrival as well as the work that was being performed. Super Easy
Alfred was extremely helpful, thorough (caught a problem that another YourMechanic mechanic missed 2 weeks previously), and friendly.
Lavell was extremely professional and knowledgeable. I would highly recommend him.
Grzegorz is a very trustworthy mechanic. He explained a lot and was very nice. U watched him doing the work because i originally wanted to do it by myself and he is a very careful and clean worker. I absolutely cab recommend him
Very experienced and showed me other things I should be aware of with my car for maintenance.
Arrived on time! Got right to work, helped me understand what else was going on and recommended some options for me! It was perfect as he did it right in my driveway.
Chris was great! Very knowledgeable. It was easy for us to trust his recommendations without having to worry that we were being gouged.
First and foremost, I would give David extra stars or a higher rating. Second, let me start of by saying I am your stereotypical female when it comes to cars. I can check the oil, fill the gas tank, and see if my tire needs air and that is about it. And I will believe everything and anything a "mechanic" tells me is wrong with my car. I once went to get my tired rotated and walked away carless and $1,000.00+ bill. How? I do not know. A week ago I was referred to your facebook page, two nights ago my car battery pooped out on me and yesterday I called the friend, Nico Rodriguez, who reffered me to it. Turns out hes an employee of this fine establishment. Anyway, in no time, I got the appointment set up and next thing i know, I have a call from David saying he is one job away from mine and will be at my house between 3 - 3:30. I was informed when he was on his way, and he was not a minute late! Timing is very important in my house, because I time everything around my baby's nap and eating schedule. Right away I felt comfortable and i very vaguely explained what had happened and what I thought was wrong. He asked questions without being intimidating and got right to work. I went out to check up on him and he explained very clearly, in plain english, what he had done and what he was doing to isolate the problem. I was ecstatic that he was finally getting to the root of the problem. A little later he informed me that he could either get the part and come back tomorrow or just finish the job tonight. I explained how I needed to be in Santa Cruz and Tahoe this coming week and he was more than understanding. With no hesitation or complaining he got the job finished and again, explained very thoroughly what the problem was and how he fixed it. I was so relived and for it all to happen at my front door was just amazing. Honestly I hesitated to go through this company, but I am so happy that i did. Nico and David made this such an easy experience, and I am thrilled how resonably priced the job was. I will never ever go with another mechanic or another company. I highly recommend this to women ( and men) who hate garages, this is a way to avoid all the bad customer service and unreasonably high prices. Thank you so much for being amazing! We will be calling ya'll soon, seeing as we have 5 cars that need tending to.
Thank you David, for confirming my suspicions on the quality of work another mechanic/shop did. I will follow up with a more thorough review after I book him to work on the step-van.
Jose was very knowledgeable and clearly explained for me what was wrong with my vehicle. I was very satisfied in the service and will use the services again and recommend Jose as a service tech.
He was very pleasant. He did a very thoughtful inspection of our truck to figure out what was wrong with it. He gave recommendations on the service needed
Very personable and flexible! Highly recommend his services to anyone who has a mishap with their vehicle. Thanks Jose!
Competent, honest, and easy to talk to. Would highly recommend.