by Caroline from Long Beach, CA 90808
Kenneth definitely deserves 5 stars, he was professional, answered all my questions, kept excellent notes for me to review, and showed me why he recommended further service on certain things. Im giving 4 stars due to the limitations of the app. When i booked the appointment i left a message for Kenneth to bring full synthetic oil but he didnt receive the message from the app so he didnt bring it so i had to settle for what he brought. Also the air filter in my Lexus is the type that needs to be cleaned and not replaced and i would have expected him to know that and come prepared with knowledge of the car he is working on. But overall it was a great experience and i will definitely be using Kenneth again.