Q: Refrigerant leak caused by screw tightened too tightly

asked by on July 29, 2016

Last summer, the air conditioner wasn’t cooling, so the dealership filled the unit with refrigerant. This summer I discovered that the refrigerant had leaked out again! Back to the dealership and this time they added a die when they refilled the unit so that they could find the leak. This is what they found: when the car was built, the screw at the top was tightened too tight and that had caused a small leak which was allowing the refrigerant to leak out. Since this happened when this car was manufactured, I feel they should stand behind both the part and labor, even if it is an older model. They only offered to provide the part. Since this was a manufacturer error, do you know how I can get them to stand behind the labor too?

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