by Susan from North Las Vegas, NV 89032
Marvin is totally cool, professional and knowledgeable. He explained everything and patiently answered our questions plus he double checked services that another auto shop had included in their estimate.,
My first attempt at getting the car serviced was a total waste of time,. It took them over 5 hours to look at the car
and when they finally contacted me it was to give me an estimate that was 3x more than the original quote.
The first shop I took the car too didn't seem to care about my time and I felt that they were trying to rip me off by charging for services not needed which included parts and labor expenses that they probably wouldn't have done but charged for anyway.
Yourmechanic.com was so much more convenient. I didn't have to worry about finding rides before and after dropping the car of at the shop because Marvin came to us after I saved my online quote and made an appointment for the same day.
I wasted over 6 hours and received a quote for $826.67 (original quote was $252-275) and nothing was done because I refused to have the work done after they told me that the brake pads, calipers, rotors and brake hoses needed replacing even though I told them when I dropped the car off that we only needed front and rare brake pad replacement.
Marvin came out to us on the same day and was completely done within 3 hours for $336.42(original quote was $259.47) There was an additional charge of $76.95 because one of the rotors also needed replacing.
Before leaving, Marvin informed us of what services were going to be needed soon which included adding motor oil. and windshield wiper fluid which are easy enough for me to do so he told me what kind of motor oil to buy and didn't mind at all that I was trying to save money by doing what I could myself.
We will be scheduling Marvin to come out again so that the brake lines can be flushed. He already submitted the quote online. All I'll need to do is accept the quote and schedule an appointment.
II really like Marvin. I have absolutely no complaints with regard to anything he did, he saved us approximately $500, he was quick, efficient and was very easy to communicate with. The best part was that he didn't talk down to me at all or try to rip me off like the other auto shop did (MAC)
I highly recommend Marvin, he's a good, honest mechanic.