I have been an automotive technician since 1974. During that time I’ve owned three different repair shops. I’m experienced with domestic, Asian, and European cars. I always enjoy interacting with my customers, and making sure that necessary repairs are done efficiently and correctly.
Dave was very professional. He arrived early and went right to work. He completed the job and cleaned up after himself. I would definitely call him again.
I am not a happy camper. I have already had (service?) Once. Dave came to check out my car for a guarantee check as I supposedly had it fixed two days ago by Paul.(Brad) . The first mechanic(Brad) gave the $70 inspection and then an estimate of repairs. That was fine. I made an appointment. I was pleased. He came to my home, so far, good. The estimate was $700. That was fine. He finished within an hour. I thought this was great. The bill was only $310. That was a nice surprise too. However the very next day the SAME thing happened to my car and I was yet again stuck in traffic. So far this has cost me personally over $500 and I DO NOT have a car. I had to rent one for my doctor appointment. Another $100. Apparently Paul (Brad) put in my car a hydraulic brake booster. I am going to mention all the things I expected. The car needed an engine mount replacement, transmission mount replacement, oil change, brake flush and fluid, coolant, cleaner, (of course, my AC wasn't working either. Also replacement of a radiator cap. By the way I had a radiator cap. Do you see anything on this list of a hydraulic brake booster? NO . Should I be upset? YES. I am out 600 AND a car. I expect a full refund and I don't think I can trust anyone in this company again. It's a shame because I did like them and it's a good idea for a MOBILE unit. This is no reflection on Dave in any way. He couldn't fix what he didn't know. He also could not pop my hood. He had to take off a piece of something in front and do it by hand. Then he found a lug nut wrench in my engine. Are you kidding me? No. However, he drove my car around my parking lot. He should have taken it out in TRAFFIC and stoplights. I wouldn't let him because he was alone and I KNEW if he did he would get stuck. IM THE GOOD GUY!!!!!! Thanks for nothing. I am a retired senior citizen without a car. I will give them one more day to fix this situation one way or another or I have no choice but to go to channel 13 investigations and have them check this out. I am too tired. Thanks for nothing. Will the third time be the charm? Will my car get fixed? Will I get $300 credit if they fix it? Stay tuned.
Very knowledgeable on cars with or without an OBD reader. Very honest in all transactions and labor done. Very accommodating. Prompt when scheduled so. Only recommends the things needed to be done. And takes the time to explain to customer. Takes attention to detail in working in my case the timing belt assembly , water pump and tensioner. Did a nice job for a complicated problem of space limitations, no hoist assist and weather was cold. HE DID A PRETTY GOOD JOB.. Thanks dave
Dave was AWESOME!!! I could not have been more pleased. He arrived on time, had a great personality and demonstrated a through knowledge of his trade. When I use yourmechanic.com in the future, Dave will certainly be my first choice in mechanics. He did the work in my garage at my apartment complex. Dave replaced my power steering pump and never spilled a drop of either the old or new fluid. He cleaned the area under the hood and made sure the area around and under the car was clean. Dave is an excellent representative of your company and I have already highly recommended both Dave and yourmechanic.com to my friends.
right on time. Was very nice and professional. He checked everything, explains everything. He is coming back for a minor tune up and I know he will do a good job. Very happy I found this site and that they sent Dave for the call. This is a great site for me and I am sure others as well. The web is very well set up. You know when he is on his way and even can track his car and route as he comes to the house.
Dave showed up on time but I needed the car fixed right away. That is the only part of your business that I didn't understand. Dave diagnosed but could not fix so I had someone else fix it.
Dave was great, he diagnosed the electrical issues and found 2 blown fuses that were causing a "no-start". It might sound silly to some, but if you have not checked electrical systems before, they can be a bear! Good work Dave!
Here's the deal. You wait in your home.. Same professional service. Prompt on time and easy to negotiate with what's needed to be done. I am handy myself ...I changed and checked the spark plugs and coils. I checked the fuses.changed the battery. Read my OBD codes carefully. Dave was a pro. My ridgeline does not start. The second part after diagnosing loss of compression etc with changing the timing belt system and water pump because it jumped....we'll see next week as I Rehired him to do a 455.00. Dollar. Labor. I will provide the materials for the job. HOPE MY TRUCK STARTS we'll see next week.
Great and to the point. I needed a power steering hose replaced, Dave would not have the time until next Saturday, so Paul will replace the around 8:30am tomorrow.
Las Vegas, NV
Dave put in an extra effort on this service. This job was way underbid at 2 hours - was at least a 6 hour job plus machine shop work. This motor mount is something special. Toyota ran the axle though the mount for a few years - made this job a real pain. Dave is a real pro, highly recommend him; and hope he will still work for me after getting underpaid for this one.
Even though my vehicle's final diagnosis wasn't good, Dave and his efforts were great. He patiently listened to everything I had to say and was very professional.
Arrived on time, very friendly and courteous. Job was preformed in a proffesional manner and he cleaned up after himself so I never knew he was in my garage. Very honest as he did not try to pressure me into additional needless service. I'm very happy and look forward to dealing with Dave in the future.
Totally Stoked! I'm not a Mechanic (obviously) but I know my way around an engine pretty fair. I told Dave what I thought the problem was, and within minutes he confirmed it and even told me good job diagnosing. He then got to work. Very Knowledgeable, Friendly, and Professional. Had to remove a lot of parts to get to the water pump, but knew his way around like it was childs play.
Dave did a great job fixing my SUV with the convenience of not leaving home. Dave is professional and I hope the next time i need service, I get Dave or someone just as competent. He showed on time and completed the job in a timely manner.
Las Vegas, NV
Dave did an excellent job repairing my car. He was honest, worked very hard (he was here from 8am until 6pm as I had many items he needed to repair). Dave was professional and courteous. I have already scheduled him to come back. Highly recommend. Thanks Dave!
Dave was very prompt to arrive and fast to get the repair done. Freely answered the questions that I asked about normal wear and tear for the Serpintine Belt that he replaced. All in all a great experience! Look forward to working with him again!
My mechanic was really accurate and he replaced my car alternator very professionally, that's why I would love to keep him always as my mechanic.
Dave swapped out my brake rotors in a half hour shorter than expected. He's very professional and I would trust him with all of my car repairs.
Dave was an excellent mechanic and was on time. Would definitely recommend him to everyone and would hire him for all my vehicle needs.
Dave kept me well informed. He was right on time and very professional. He was very knowledgeable and understanding. Thank you Dave!!
Dave did a great job diagnosing the problem with my Explorer. I would have liked it to be fixed right away or even less time than the week I have to wait for the repair. Since I don't have the means to get my vehicle to the mechanic, I have no choice but to wait. The price to repair my vehicle is comparible and even better in some instances than towing it to the garage with the convenience of having it done at home
Very knowledgeable in my situation. I explained everything that was going on and at the end he was able to make sense of my engine problem. Good work!
So to be fair, the rating has NOTHING to do with Dave, but more the company and how they work. First off, Dave showed up on time and ready to go. He started right away. We were replacing 3 motor mounts. The first one went on, no problems. He went to do the 2nd, and found he had the wrong part. Called the center to let them know. Went on to the third, and the same problem, wrong part. The call center is the one that orders the parts based on the make, model and trim of the vehicle you put in the system. When i got a call, they then started with new quotes? I was suppose to be picking up the tab for the parts, because according to Bryan (with a Y), i didn't enter the VIN number for my vehicle to help them order accurate parts? Really.. i explained there is no place to enter a vin anywhere while booking the order, and he told me there was, and he was positive of this. HE IS LYING... i asked for a supervisor, since now my quote is an additional $200.00 than originally quoted. Then suddenly after being on hold, they managed to figure out how to discount my order, to be $40.00 more? Hmmm.. so how does 1 part fit perfect, but 2 don't? Well they ordered 2 of the same sides (both lefts) and the other just wasn't even close? They come back tomorrow morning, and we will see what we got. I don't know much about cars, but this is simple, 3 parts...that is it, not even any additional bolts (you reuse the same ones), take the part, put the new part in...DONE. Bryan, with a Y, is a liar and should be fired! He called me a liar and i called him out as i walked thru the site...NO VIN NUMBER CALLED OUT. i asked him why auto zone never calls for a VIN number when they order parts? Make, Model, Trim and year...hmmmm Be cautious, the people are sitting at a desk and don't have a clue. I fell bad for the installers, because they are the ones that have to deal face to face with the customer, not Bryan?
Day was very knowledgeable and very efficient did a great job on my vehicle
North Las Vegas, NV
Dave was AMAZING. Showed up on time to the minute. Explained what needed to be done. Very knowledgeable and friendly.
Excellent work, didn't take very long to get it completed. Very professional.
Was on time, very knowledgeable, easy going, all around good guy that did the work quickly and effectively
showed up on time, kept me abreast to what was going on. Worked diligently and was a true professional.
Las Vegas, NV
Awesome!! He was extremely kind and very profressional. Highly recommend his services.