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I had a great experience with Rodney. He was polite and engaging. He took the time to explain the issue with my vehicle so I could understand what needs to be fixed. He also went out of his way to book my service appointment when he had planned to take the rest of the day off just so I can have my vehicle fixed. Thanks Rodney!
The best help for a little price ,Rodney helped me save a lot of money ( half the cost of what dealer would charge ) but twice the service than provided by dealer . I am very pleased by Rodney's services , he is very knowledgeable and did a great job .
Jeff my mechanic was fantastic and the car is running very well now. The yourmechanic.com service was a bit suspect. Not sure they have all the website/customer service kinks worked out yet but, Jeff overcame the obstacles quickly and with a great attitude. The website service did not understand what parts I needed (and its simple really, as it was just motor mounts). I suspected this and called to confirm and was told they would make sure the mechanic would have what he needed. He did not, it delayed the repair time and changed the price.
Jeff changed my oil pretty quickly even though my Mercedes is a bit of a hassle to deal with. Additionally, he helped me figure out that the reason my car wasn't changing gears is most likely because it does not have enough transmission fluid. On top of that, he was very friendly and provided me with awesome customer service- and now I know exactly what I need to get services to get my car back in action!
John was great. He explained things to me very well and made me feel very comfortable. I trust him and his work and I will refer him to all my friends. Your Mechanic made car repairs so easy and I'm so glad my friend referred them to me. Thank you
John arrived on time. We had to drive to the location of the vehicle since it was in storage and he followed. John is knowledgeable. He was able to evaluate the suspension, chassis, alignment, and general condition. He even was able to tell if the vehicle had been used for heavy loads. Overall a great experience.
Good work with good communication before, during and after
Very professional and has great knowledge
Johny is very professional, efficient and knowledgeable about Mercedes services! I highly recommend his work! Thank you Johny!!!
Great first experience with you. Will definitely use again.
Anthony was kind, courteous and professional. I’m here was very knowledgeable about the needs of my car. I would definitely recommend him.
Hot day, Worked hard, my Oxygen sensor didn't work, (not his fault) but the window repair went great!
This gentleman was on time and listened very well to my questions and answered accordingly. He displayed a professional demeanor and was well versed in auto mechanics. He was fast and efficient and completed a thorough analysis of my car. I would have this gentleman back to my home again and will request him for further repairs. In addition, I will recommend him and your organization to everyone I know and further, to people I do not know. Knowledgeable, courteous and professional employees are very hard to find these days and it is key to great customer service. I find this mechanic to be trustworthy as well which is also a key characteristic representative of great customer service. Thank you again and I look forward to a continuing business relationship.
He was Great very knowledgeable about his job when i need anything done to my can again i will make sure i ask for him thanks again
Very fluid ,responsive and informative.
Very personable. He answered all my questions. Very professional and friendly.