by Dorothy from Albuquerque, NM 87121
Augustine was excellent! I'm a woman who is somewhat versed with the mechanics of the car. I know enough to know when I'm getting bamboozled. Well, after taking my car into the dealership and having them tell me I would have to pay $5,000 for a whole new transmission when my car only has 42,000 miles on it I called this company. It was refreshing to actually talk to Augustine instead of someone just speaking to me. When he first came here, right away he informed me that the quote will be less because he found some parts that are of the same value but for less money. He was very thorough and extremely courteous. Answered all my questions and finished the work in a very professional manner. Oh, one thing I forgot to mention is that he noticed I was running really low on power steering fluid and told me which kind to pick up. Very thoughtful of him!