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Mr. Phan was great. came for an inspection, and let me know what really was wrong with my car. i had been told differing things from different people i know suggesting some of the same problems, but i figured why risk it. figured better to have a professional come out to diagnose the problems. Mr. Phan is just that, a professional. he thoroughly looked over my car according to my reported problems with it. very nice, and knowledgeable guy. in the end the suggestions i had received from friends and the like weren't even close to the problems wrong on my vehicle. Tien saved me a lot of grief and aggravation in my guessing as to what is wrong, and what needs definitely be fixed.
Alfred was great. Called ahead when he ran into unexpected traffic on the Bay Bridge(accident). He was here shortly after. Very precise, very polite, very efficient. An excellent experience. I would gladly seek out his help again.
Alfred was very friendly and knowledgeable. He quickly found the leak in the cooling system, and also gave advise on some other issues. Highly recommended!
Russell got right to work and with little wasted effort. Had the alternator job done in minutes.
Lavell has been a pleasure to work with! Got my car up & running like the pro he is. Was very professional, on time (even early) & got the job done. I would definitely recommend him to anyone seeking service from him.
Lavell was professional, polite, patient, and incredibly informative. He performed a thorough inspection and went over each item with me and made sure I understood them. He provided estimates and information aboutfinancing options for repairs. Overall his service was fantastic.
Tony kept in good communication with me on the day of the appointment. He clearly discussed the condition of my car, and alerted me to maintenance needed in the near future. He was patient with my barking dog.
Really nice guy. Knows his stuff and was even able to give me a quote for other things I need to take care of!
On-time, friendly, did great work... perfect experience!
He was great - took care of job quickly, explained what he did, suggestions for future maintenance and ws on his way.
Robert is great. he not only came out to fix my car, but did it really quick and explained everything that was going on to me. i almost felt like i was bothering the poor guy as he was repairing my car, but he assured me it was no bother and was more than happy to inform me of the repairs he was doing. I asked him about other possible problems with my car as well, and again he was more then happy to assist me. i had concerns about future repairs and in what order, and time frames i was looking at before i needed such repairs done. Robert helped in me trying to figure out for myself what repairs were urgent and what could possible be put off for awhile due to my low income needs. i totally felt that he wasn't there to sell me services or fixes i didn't need, but more of a helpful adviser that knows what he's doing, and that cares. unlike some shops i've been to that'll try to sell you on extras and things just to generate income for the shop. now thanks to Robert my car has had repairs done right and i feel safer driving it. i also have a game plan of sorts as to what i need to do to fix other issues as well as what needs be addressed sooner rather then later as i save up some monies to repair my car. Mr. Keown is a Top Shelf Mechanic all the way