I spoke with a mechanic yesterday an needed to follow up

I spoke with a mechanic yesterday an needed to follow up Mechanic's Assistant: I'll do all I can to help. Can you tell me more about what's going on? My car try’s to crank but won’t turn over Mechanic's Assistant:...

I spoke with a mechanic yesterday an needed to follow up Mechanic's Assistant: I'll do all I can to help. Can you tell me more about what's going on? My car try’s to crank but won’t turn over Mechanic's Assistant: Have you checked the fuel supply? And are all the spark plugs working? Alternator is good replaced battery an spark plugs yesterday it has a full tank of gas Mechanic's Assistant: What year is your Spark? No it’s a 2002 grand marquis Mechanic's Assistant: Are you fixing your Spark yourself? What have you tried so far? Yes I am and again verified alternator is good replaced battery an spark plugs

Automotive Expert
Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you. **does it sound like it normally does when you crank it?**

It didn’t it was really rough but sounds better since changed the spark plugs but still won’t catch. But prior to it was running great an just diedAlso when I turn my switch I can hear the fuel pump in the rear whining so I assume it’s working
Automotive Expert
ok is the rpm needle moving at all when you are cranking the engine?

I don’t have one on this car
Automotive Expert
access the throttle body. get a can of starting fluid and hold open the throttle plate and spray it in there and have someone try to start the engine.

Ok I’ll have to go get some an let you know in alittle while
Automotive Expert
ok. Ill be on all day.

Ok thanks
Automotive Expert
you bet

Ok starter spray didn’t work tested the fuel pressure it showed 40 an there fuel is the rail so what next I have another fuel filter but would it be clogged if the pressure is hoodGood
Automotive Expert
if the pressure is good, it wont be clogged please check for spark

Ok will work on thatNow I did change spark plugs yesterday an it sounds better since I changed them but I’ll still check
Automotive Expert
**if starter fluid sprayed into the throttle body opening did start the engine at least for a few seconds, I would definitely check spark**

It back fired it tried to crank but didn’t start
Automotive Expert
ok. is air blowing out of the throttle body or bring sucked in when trying to start?

It tried to catch but blowed out
Automotive Expert
ok. not good. the timing is the issue

The timing chain cause I don’t have belt
Automotive Expert
exactly if the timing has jumped, air will blow out of the throttle body. it should ALWAYS suck in.

What’s the easiest way to check the timingWhen we changed the fuel filter the fuel test port fuel comes out a lot more now
Automotive Expert
ok. that doesnt matter. if air is blowing out of the throttle body when cranking, it will never start. you need to put the engine at #1 TDC of the compression stroke and check the timing marks
Automotive Expert
Just checking to see how it's going. I want to make sure you are taken care of. But with no response, I can only give you what I already have. Have a great day. If you need to continue or if there is anything else I can assist with at all, let me know here and I will be happy to assist further!

No we did determine it is the timing chain just waiting till I get paid to fix it. Thanks so much for the help.
Automotive Expert
ok very good. please stay well,

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