My anti theft on my vehicle went off and now I’m unable t...


My anti theft on my vehicle went off and now I’m unable to crank Mechanic's Assistant: What is the make/model/year of your car? 2016 Chevy traverse Mechanic's Assistant: Are you fixing your Traverse yourself? What...

My anti theft on my vehicle went off and now I’m unable to crank Mechanic's Assistant: What is the make/model/year of your car? 2016 Chevy traverse Mechanic's Assistant: Are you fixing your Traverse yourself? What have you tried so far? I was trying to fix my trailer lights Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about? My park lights wasn’t working on my trailer so I went to the fuse box Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Anti theft light is on and won’t start

Automotive Expert
Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP. Thank you for your reply and that information as this does help me better understand the situation. I’m sorry to hear you are having this problem. I know this can be frustrating. Please give me one moment to type out some info for you. I’ll be right back! A live optional phone call will be automatically offered by JustAnswer, you can accept or if you decide to decline we can continue with text until you feel the live call would be better suited to you. I will try to help you on this here

HelloOk
Automotive Expert
Did you check all the fuses in the fuse boxes if any blew while trying to troubleshoot the parking light ? The security system will trigger, if it is not recognizing the key or battery went below 10 volts or a fuse blew while you were wroking on it , unless you have a failed component in the secuity system not related to what you were doing ,like door switche, hood, trunk, receiver module , rf signal from key ect we have a lot parts involved Have you tried resetting it ? are the key fob still working your power locks ? Master Reset 1-Disconnect Both Battery Cables ,Positive & Negative . 2- Touch Cables With Each Other For 60 Secs ( this will take any residual power in the Harness to Reset the Vehicle Modules ) 3- Wait 30 min 4- Close all doors and trunk 5- Reconnect Battery Positive First 6- Use The Key in The Driver Side Door Lock Cylinder to Lock it & Unlock,IF You have only a Key Fob ,use it to lock and unlock 7- Enter vehicle and Start it . **Please Let Me Know** **Thank You** **Chad Farhat** **ASE Certified Technician**

I only disconnected the positive cableGot both disconnected now
Automotive Expert
lets Try it the way I sent you if you have a voltmeter make sure the main battery reads 12 volts first, open and close all doors and hood, and trunk in case a switch is stuck open let me know

Don’t have the funds right now because I just paid my mortgage
Automotive Expert
Please ignore call request not needed here ,I m sorry website is sending it not me

Disconnected both and reconnect but still nothingYou still thereAre you still with me
Automotive Expert
for 30 min ?

Ok I'll let you knowThanks
Automotive Expert
No worries, you are very welcome If the master reset did not work Then Next step will be a dealer scanner or equivalent to read security module fault codes and based on these codes see what failed in the security system, like the local parts store code reader they use to read for free will not do here, it will not see the security module to read it , around $100 charge at the dealer to hook up the correct scanner, you could have shorted out something in the system if all fuses checked out and master reset did not work, unfortunately, there is no way to by pass this system ther than repairing it , no fuse or relay to pull out I understand your fund situation, but I m only the messenger here :) but that will be what is needed to move forward Please Read Below How to Get Back in touch with Me You Can Always Come Back to this Conversation and Ask Me any Follow up Question you May have on this Issue (You can Copy this Link Page & Paste it in your Browser when Ready and it will Open up our Conversation Again) or there should be a Tab on your Screen to Add me As Your Favorite Expert I'm Online Daily from 7 Am Till Late Eastern Time Zone Thank You?Chad Farhat?ASE Certified Technician My goal is to earn a 5 star rating experience. If you have any further questions about this concern, please feel free to reply back to me. If I’m not online at the time, I will respond ASAP when I get back. Thank you for using JustAnswer!

Still nothingStill anti theft lock on
Automotive Expert
Did you check fuses with a test light? if you did and they are all good Then Something must have shorted out working on trailer wires if all was well prior Then Next step will be a dealer scanner or equivalent to read security module fault codes and based on these codes see what failed in the security system, like the local parts store code reader they use to read for free will not do here, it will not see the security module to read it, around $100 charge at the dealer to hook up the correct scanner, you could have shorted out something in the system if all fuses checked out and master reset did not work, unfortunately, there is no way to bypass this system rather than repairing it, no fuse or relay to pull out

I'm going check my fuses again
Automotive Expert
ok , and unhook any wires you disconnected or rewired on the trailer plug if any

Still unable to fix the problemWhat do I need to doMy anti theft is on and vehicle won't startHello
Automotive Expert
I m sorry to hear that Please click on the link to view the pdf file on the security system wiring circuit for your vehicle You need to check or have a shop check for you a short or an open wire and all components for functionaly that shows all parts and fuse and modules involved Or Have a dealer scanner or equivalent to read security module fault codes and based on these codes see what failed in the security system to narrow it down , you could have shorted out something in the system if all fuses checked out and master reset did not work

I don’t see anything about a security system
Automotive Expert
Not sure why ,I sent them but no worries here they are again [http://f01.justanswer.com.s3.amazonaws.com/jhook1398/77e19a2c-ac10-4e9b-8065-2ca04ed3f73e\_dsdsd.pdf](http://f01.justanswer.com.s3.amazonaws.com/jhook1398/77e19a2c-ac10-4e9b-8065-2ca04ed3f73e_dsdsd.pdf)
Automotive Expert
do you see them now ?

I see it
Automotive Expert
ok good

Hello you thereHad to pick up my loadI'm thinking about just getting you to talk me through itIf you're available
Automotive Expert
unfortunatley I m not set up to accept calls but you can request one and if other expert can do it,they will see request on board & accept the request .

What I need to do
Automotive Expert
there is a button on your screen to request call you press on it

What others are asking

What is fail-safe cooling?
Your engine is equipped with a feature called fail-safe cooling. Essentially, this is a technology that helps minimize the damage caused by overheating the engine. If the engine begins to overheat, the Check Engine light will come on and the...
Engine misfiring.
You can usually identify an engine misfire by the distinct feeling and sound you get from the engine. A misfire is usually accompanied with a check engine light and if the misfire is critical, the check engine light will blink....
Check Engine light code P0430
Your vehicle has groups of sensors that take readings and report back to the engine computer to make adjustments, or report an error; in this case, we're dealing with oxygen and/or air/fuel-ratio sensors. The code P0430 indicates a failure in...
Warning lights for low pressure come on and stay on. asc/dsc lights inclusive
If tire pressures are set and consistent within 2 psi of one another per axle, and the system will not initialize, then this could be an indication of a faulty pressure sensor or an issue with the TPMS hardware. Some...
A/C stopped working
I would suggest checking the flap vents inside your vehicle's air conditioning ducts. These vents open and close the direction of air flow. If the rear vents are working correctly, then it is likely not the A/C compressor or blower...
When replacing the harmonic balancer do I need to or is it recommended to replace the crankshaft seal or anything else with it
Hi there: In short, yes; when you replace the harmonic balancer you should always replace the crankshaft seal and timing cover gaskets as well. This will help reduce the potential of leaking oil after the service has been completed. I'd...
The car starts but then in cut off .
Hi there: Diagnosing a hard to start issue remotely is very difficult. There could be multiple ignition system components such as crank or camshaft position sensors that are damaged, have faulty electrical harnesses or are not communicating with other ignition...
Throttle Issues after cleaning it
The throttle body is not designed to be taken apart to be cleaned and you may have got cleaner into the sensors and actuator motor causing a short in the throttle body electrical parts. You need to have the computer...
I have a 2004 nissan quest van my v.d.c. light won't go off can u tell me any suggestions?
Hello, thank you for writing in. The VDC light illuminates when the Vehicle Dynamic Control system is not on, or is not working. Due to it being consistently illuminated, there is likely an issue with the system. The Dynamic Control...