Terry communicated well prior to our appointment and arrived on time. He did a very good job assessing my car. My only concern when I told him his reading was different than one I had received and I would get a third opinion it felt like he became very defensive and not really listening to me. The only reason I wanted a third opinion was his code was different than the first I received from somewhere else and was going to require a greater expense. It wasn't that I didn't think he was honest I just wanted to make sure since I am spending my money and I want the best service for my car. He was apologetic and I appreciate that since I want to be able to verbalize my opinion to who ever I choose to work on my car and he seems like a great choice.
He was knowledgable and honest. He knew exactly what I was talking about and helped me figure out if I had a warranty on my problem (which he didn't need to do). He taught me stuff and showed me what was wrong. I was in good hands!
This is my very first time with YOUR MECHANIC. It's a nice concept and successful one too. You know how much you are paying for the parts and repair exact to the penny. No more or no less. When I set up an appointment, I had no idea what I am getting into but a day before the appointment, Michael Parra sent me a text message confirming the timing. He also called me before he came yesterday and he showed up even earlier than set time. He took time to examine my car and found out the problems and only after that he suggested what things are needed. He is very professional, experienced and learned auto mechanic with all the necessary credentials. These things are very important. He knows exactly what is is talking. He even suggested that someone like him will come and take care of replacement and repair of my car but I want him only and he is kind enough to complete my car work next saturday. He did not suggest anything else other than what is needed. I really feel lucky to get him for fixing my car. I recommend Michael Parra to every one and by the way, It is Michael Parra who should be credited for the reputation of YOUR MECHANIC. I wish him all the best.