I have been an automotive technician since the year 2000. I'm ASE Master, GM Platinum, Chrysler/Dodge/Jeep/Ram/Fiat/Alfa Romeo Level 3, Mercedes-Benz, and BMW Certified, among others. The point is I'm skilled and experienced with all types of Domestic, European, and Asian vehicles, and whatever the issue may be, my customers can count on me to get it solved!
Very nice guy and explained everything he did.
Very polite and professional. Got my car back to running normal in no time. I'm not sure what else to say other than im very pleased with the service provided and thanks!
Diego was on time (early), super nice and professional. He was not at all rude like you get with some mechanics. I feel He was very honest and trustworthy and I would Recommend him and use him again for sure.
I was a little hesitant to use an on line service for such an important job. But after book, Diego showed up and did the work requested. No problems were encounter. Thanks for a great job. I will definitely use Your Mechanic again.
Did an inspection and had greater insight to the problem than I got at an auto shop. He was very knowledgeable about my car and ways to fix it. Would recommend!
Diego returned to finish the service on my car after it was determined that an extra part was needed. As before, he was so professional and communicated what was being done throughout the job. The location where the job is done is always left perfectly clean, and he is so pleasant and friendly, and doesn't seem to mind all of my uneducated service questions. I think that My Mechanic is the most well-organized, user friendly app and service I have ever been involved with. I will recommend them, and Diego, every time I get a chance.
Diego was on time, prepared, and thorough in his examination and diagnostic of my car. He explained the diagnostic results with me, and what might have to be done further due to some additional information. He completed the current correction and I had to schedule another appt. with him for further work and parts. He was very professional and friendly, and I trusted that he knew what he was doing. I will continue to ask for him when calling Your Mechanic.
Diego was on time and very professional. He quickly discovered the problem and put in new battery. He also gave me some recommendations of items that need addressing in the future. He has 18 years of experience, excellent credentials, and it shows in how he delivers thorough, knowledgeable service. I will definitely be calling to book Diego again!
While not able to detect the issue at the time and the car continues with the same problem, Diego appear to be very knowledgeable and professional
Diego was obviously very experienced and very qualified to do anything on your vehicle Hey listened and explain things and was all around very professional I will definitely request him when I need something done on my vehicles in the future
Diego showed up early introduced himself and was very professional. He completed the work fast and cleaned up after himself. Diego inspected the car and told me what was needed.
Diego did an awesome job on the service he performed on my vehicle. I feel good to know there are straight up hardworking mechanics out there that know their stuff.
My experience with the mechanic you guys sent was great. He was really thorough and did not have a problem explaining anything regarding how he was going to resolve my car overheating issue. However, I did have a problem with the company that recommended him because those guys did not do a good job of communicating with the customer about resolving issues when it came to parts. I felt that me as the customer had to call you guys on three occasions asking each representative the same question about how long it was going to take to get the parts to fix the car after it has already been torn apart. The first two representatives said that were going to call back with the information regarding completing the job, but they never did which mad me call you guys again. The third representative, Mr. Paul Lugo did a fantastic job with setting me up with an appointment for mechanic to come back out to complete the job. He was really helpful in getting with the parts department to canceling out the parts ticket because I had to find my own parts for the car. In conclusion, I hope in the future when you guys get the parts wrong for the customer car that you guys do a better job in correspondening with the customer about when parts will be available and when the job will be completed.
new right what to do and worked on tracking down the problem. Just what we were looking for not a lot hubbub blue like at a dealer.
Diego was knowledgeable, with superior communication skills and excellent customer service. Work was completed on time and I appreciated Diego ans his thoroughness. Thank you
Outstanding customer service. Was a great experience, felt like I knew the guy forever. Very knowledgeable.
Diego showed up 15 minutes early. I got a text when he was on his way and another when he arrived. He quickly determined the problem and continued to run tests to ensure there were no other issues. He was honest and professional.
Diego was great, immediately diagnosed the problem and quickly made the repair needed. He was very friendly and gave me vauluable advice for taking care of my vehicle in the future.
To be quite honest, Diego is the best BMW mechanic that I've used in Phoenix...Bar NONE! I have several people waiting to hear the outcome of my experience and I will most definitely, and have already, recommended Diego. Thanks again for working on my car!
In about an hour Diego was able to diagnose a problem the dealer couldn't find after having the car for over 5 days. He is very professional and I was very happy to have him work on my car and would recommend him to everyone I know!
Was on time, every time. Diego was friendly, professional, and is clearly a skilled technician. Diagnosed my problem in less than 15 minutes. Didn't try to sell me on anything I didn't need. Front door service without the hassle of upselling, travel or towing...and the price was very fair. I definitely recommend Your Mechanic and Diego.
Diego was very personable and seemed to have good knowledge of auto mechanics. Unfortunately he was unable to repair my issue but it is more of a problem that needs to be taken care of in a shop.
Great Mechanic! Diego was very helpful, precise, professional, and knows what he is doing. He replaced a front wheel bearing on our 2009 Prius in less than 2 hours. Car is driving wonderfully. Would recommend his services to friends and family without hesitation.
Very nice and straight to the point! After he finished my car, we spoke for about 10 minutes, and he gave me pointers, and explained WHY certain things sounded like that and WHY I would need to get x,y and z fixed. Very knowledgeable.
Diego was very knowledgeable and did a great job with my Mercedes. I will use him again.
Showed up on time (earlier than expected). Did the job in timely manner. Cleaned up after himself. Was courtesy, knowledgeable, and friendly.
Great Guy!! Was quick and professional service. Will recommend to friends and family.
Diego is very knowledgeable on VWs and I highly recommended requesting his services.