Another outstanding experience with Peter and YourMechanic. As recommended by Peter from a prior appointment, I needed to have my brakes serviced to include rotor and pad replacement. I was also experiencing a significant shake in the steering wheel under braking, and Peter diagnosed this was the probable solution. Unbeknownst to Peter while I was waiting for parts and an appointment that fit (I will only see Peter now for my Lexus), I had an emergency engine issue that had to be addressed immediately at the dealer so I could continue to drive the car. Point being after they remedied a minor air intake boot issue, they also observed the brakes confirming peters recommendation. I had another issue with my OEM Lexus brake rotors prematurely warping. One of the Lexus owner boards recommended aftermarket EBC brakes and green pads which are supposed to be a direct replacement for OEM. I purchased then and had them here for Peters arrival. He brought all the required Lexus OEM parts in case the aftermarket parts didn't work probably. He was pleased to try the EBC aftermarket brakes first and he stated the install was straightforward. He will return the Lexus brakes for a refund and didn't charge me for them just for the labor, Brake Cleaner, and fluid. A fraction of the price of what the Lexuse dealer would have charged with now upgraded rotors and pats that should perform better and last longer then OEM. Also Peter found some seized parts in the caliper he took apart, cleaned, and lubricated. These are the probable cause of the premature rotor wear. Peter is the epitome of a consummate professional. Always pleasant, friendly, and loves his job. He is a master technician experienced and customer care and service driven. I can't recommend him highly enough. Have already used for the other vehicles in my family and referred to friends and family. Thanks
Jon was awesome! He got here early and finished well before the amount of time that had been allotted. He also gave me his opinion on a few other things that need to be looked at. Definitely recommend him!
Jonathan was very helpful and thorough while going through the inspection. He also listened and took into account other concerns I had during his visit. He even took pictures from underneath my truck to show me a worn part and took the time to explain what was wrong, the severity etc. I have booked more services with Jonathan, he's a great mechanic.