First time using YourMechanic.com and it was a good experience. I will definitely think about using them again. If I do, I hope to get Jon again. He was friendly, professional, knowledgeable, and thorough. He installed my new struts (I supplied the parts - front and rear) in under two hours! He was late but he called ahead of time to inform me that he was scheduled in Apache Junction at 7am and then Surprise at 9am - we all know that drive is extremely long. No fault of his. The folks who schedule should have known this but nonetheless, he arrived and got to work and was done before 11am!
I'm not one for leaving comments, but wanted to say thank you for the awesome service. Andy (A.S.E Master Mechanic) called before hand to verify repairs needed, and kept me informed on time prior to arrival. On time, professional, everything explained in detail, and quality of work was awesome. The quality of diagnostics and work done in my own driveway was more professional than many shops I've been to. I'm definitely sold on the idea of mobile auto repair. Thanks again Andy....the bosses owe you a raise!!
Dave from Surprise, AZ
Joel is very knowledgeable and was on time. He explained the problems and what he needed to do in terms that we could understand . He was very friendly and professional . i would highly recommend him to my friends and family.