First time using YourMechanic.com and it was a good experience. I will definitely think about using them again. If I do, I hope to get Jon again. He was friendly, professional, knowledgeable, and thorough. He installed my new struts (I supplied the parts - front and rear) in under two hours! He was late but he called ahead of time to inform me that he was scheduled in Apache Junction at 7am and then Surprise at 9am - we all know that drive is extremely long. No fault of his. The folks who schedule should have known this but nonetheless, he arrived and got to work and was done before 11am!
In about an hour Diego was able to diagnose a problem the dealer couldn't find after having the car for over 5 days. He is very professional and I was very happy to have him work on my car and would recommend him to everyone I know!
Diego showed up 15 minutes early. I got a text when he was on his way and another when he arrived. He quickly determined the problem and continued to run tests to ensure there were no other issues. He was honest and professional.
Andrew is a consummate professional. He was prompt, succinct and what a mechanic should be. The problem I had was convoluted and Andrew got it resolved quickly, identified a starting point and answered all questions with confidence and in terms that could be understood. He made full effort to meet time frames and resolve the problem. I would use the service and work with him again in a heartbeat. Andrew is an incredible example to his craft and a clear asset to YourMechanic.