I've been a mechanic since 2007, and have owned my own repair business. My abilities cover Domestic, European, and Asian cars. I pride myself on honesty, integrity, and being as transparent as possible about the repair and service needs of your vehicle.
Steve came back the day after our appointment and readjusted the engine mounts he installed earlier. He went above and beyond what I anticapated. Greatly appreciate his dedication.
Steven knows his job well, and he's straightforward when it comes to repairs on your vehicle. Unlike many mechanics out there, Steven's priority is honesty and customer satisfaction. I had Steven put in new brake pads on my truck. Shortly after he began his work, he told me the rear brake pads were fine; they did not need to be replaced. Had I taken my truck to an auto shop somewhere, the mechanics there would likely have replaced all of my brake pads without even telling me that two of them were still good. Steven is a consummate mechanic who cares more about his customers than the amount of money he receives. He'll tell you what absolutely needs to be done on your vehicle, then he'll fix it for you. I look forward to utilizing his services again in the near future.
I would highly recommend Steven. He was prompt, knowledgeable, and friendly. He was very familiar with my problem and fixed it in a efficient and timely manner. I feel like I have just found my "forever" mechanic.
Steven has worked on our cars multiple times. He's a great resource, reliable and super knowledgeable. I feel like he goes above and beyond to make sure we're happy.
I would highly recommend Steven to anyone. He showed up on time. He was courteous and knowledgeable. He took his time to make sure the repair was performed correctly. He went the extra mile to make sure I was satisfied with the results. I can't say enough about the great experience with Steven and Your Mechanic. Again, highly recommended. :)
Steven was fantastic! He finished it in half the time that was suggested, and he charged me a lot less. He let me know about any other issues that might be wrong, and he was super friendly. Definitely looking for his help again in the future.
This is the boyfriend writing the review for my girlfriend (Tina). Steven was cool and knew the problem almost right away. Fixed it! Good job Steven. Will get you back here if additional problems arise on the future. Thanks!
Both times Steven was out he was very professional, knowledgeable, courteous and just plain awesome! I would definitely request Steven again. This is a great service, I have already recommended your service to my friends and co-workers.
Steven showed up before schedule. He got the brakes done in a timely manner and checked to see if the car needed any other work done. He went above and beyond to make sure the breaks locked before I drove the car. Great guy! Glad I found this company!
Amazing job Steven. Thank you for taking care of the brake job on my 04 Traliblazer. i really appreciate your honesty when inspecting the rear brakes and not having to replace parts that were not worn down . I know from experience that most mechanics would take the alternative route. See you again!
Steven was courteous and right on time, He told and showed me exactly what was wrong and did it with a smile on his face. He was excellent. I highly recommend him. We had a great conversation. Good representative of Your Mechanic.
Very honest and wonderful he did a great job finding the problem and keeping me informed as well as the cost he was absolutely amazing he went above and beyond anything I asked of him. He stayed professional and cortious.
Very quick and knowledgable. Diagnosed the problem in less than 5 minutes and came up with a solution just as quick. Even offered to come by and hour earlier than appointment which really helped. Highly recommended.
Steven Laramee was prompt, courteous, knowledgeable and quick. This was the best mechanic interaction I have had in a long time. I will absolutely use Steven again and would highly recommend Steven and yourmechanic.com. Thank you for the 5 star service!
He showed up on time and was able to tell me everything that needed to be done on my car in a comprehensible manner. He was nice and professional. I know I'll be using him again and recommending him to others.
Today was my first experience with Steven . Not only was he on time, he called to say he could arrive early if that worked for me! He spent a good 20 mins going over all my questions and educating me on some features in my car that I wasn't sure about. The work he performed exceeded my expectations and he was able to reset my computer! I'm thrilled to have found him and will definitely use I. The near future for any services needed. My fees for the work performed were over half what they would cost at Bmw, plus he removed a brake flush , said I didn't need when the dealer said I did!
Steven was an excellent mechanic. Not only did he know what he was doing but he was more than happy to share what he was doing while he was doing it. So many mechanics make you feel like a nuisance for asking what they consider "simple" or "silly questions." I would recommend Steven for any automotive repairs or maintenance. Will be requesting for future services including oil changes.
Steven's services was exceptional, he was on time, very personable, experienced and diagnosed the issue with my car quickly. I had my car in to a local Fletches service shop because of a heavy vibration sound and the shop produced a list of problems with my vehicle, the most important issue to them and the cause of the problem "was, my motor mounts were bad". After the quoted a price to me of $900, I decided to not have the service, I researched doing this myself, but it seemed complicated. I found YourMechanic by searching the web got a quote and was "SUPRISED" that the quote was $500 less. I booked the appt. and when Steven came out he quickly diagnosed that "NONE" of my mounts were bad, and that the problem was a misfire and I needed a tune up. Funny thing is the local Fletchers didn't even mention a tune-up in the list of things I needed. The car still needs some other work, but Steven diagnosed and fixed the problem quickly, and saved me money. I am sold and very impressed with YourMechanic, I will be using you and Steven again.
Steven was on time, did a great job and didn't try to sell me service I did not need. In fact, I thought I needed an alternator replacement and he noticed it was just the belt and replaced it and actually saved me over $200. He was a great mechanic and I would HIGHLY recommend him and will request him if I ever need service again.
Steven was very professional and nice! He finished in a timely manner and did a great job! He was very careful not to get any fluids on my driveway without me even having to say anything. I will definitely be using Steven again soon!
First, brilliant idea. Fix my car at home? No towing. No driving unsafely. Brilliant idea. Steven was da bomb. A smart guy fixing my Smart. I'm calling for him to do everything. I will not bring it to the dealership anymore. Steven will do all!
This was my first experience with My Mechanic, and Steven represented the company well. He was timely, efficient and put us at ease. When I texted for a quote, the guy reported being from California and was very helpful and professional. He thoroughly explained the process and what to expect. I wasn't enthused about having to give my credit card number over the phone, but I suppose it is neccecary to avoid wasting time and gas for employee's if a customer flakes out. I was far less impressed with the office staff. I'd attempted to postpone the appointment, but was told there would be a late cancellation fee placed on my card. I believe $50. To avoid this, I had a friend wait at my house for the mechanic. I explained I'd be unreachable the following day and that my phone was being erratic about messages. I was assured someone would be here at the specified time. I'd explained I convinced a friend to sit at my house to meet the mechanic. She had things to do, however sat here for two hours, no one showed up. I called the following day to inquire as to what had happened and was not happy about the way the employee spoke to me. When I inquired as to why the mechanic hadn't shown up. I'm not difficult, and understand things come up. but she went straight into defensive, rude about having left a voicemail re. the mechanic not showing up. Ultimately, I ended up rescheduling. I am glad I did, as Steven was great. She'd been so indignant about the mandatory $50 fee when attempting to reschedule the dayvbefore, but I'm more concerned with the skill of a mechanic than whoever handles the phones. The rate was very fair and I will probably use Your Mechanic again.
Steven arrived promptly on time. He was very polite, professional, knowledgeable and made the repairs quickly. I would highly recommend Steven to anyone!
Very polite. Explains details of repair and what the damaged parts look like so that you know what is being replaced. Very honest and efficient mechanic.
A kind, considerate, knowledgeable young man that demonstrated pride in his workmanship. Reliable, prompt and honest. I never felt like a dummy asking questions, no matter how many I asked. He reassured me and set about his work like it was the most important thing in the world. Thank You Steven I'm recommending you to everyone...Thank you Jesus for sending him to help me.
Steven arrived and was very professional and courteous. He knew what needed to be done and kept me informed every step of the way. I am pleased with the service he provided, and if I need anything else done, i will request Steven.
Very friendly and polite. Didn't mind my asking questions or checking out other possible problems for me. Would ask for him again and refer to friends and family.
I couldn't get my Pistons in my brake pads to compress. Steven came out to my home and had all the tools needed to get the job done. He was friendly, very competent, and kept me informed throughout the process. From the time I set the appointment email and text alerts kept me informed as to what step would happen next. I will definitely use this company again, and Steven was great!!
Very impressed with Steven. I am updated when he is on his way, he is very nice and respectful upon arrival and while working on my vehicle. He gave me an estimate of how long it would take and the job was done within that timeframe. After repair completed, Steven explained what was done and showed me the part that was defective. Very happy that I got my vacuuming done instead of sitting at a dealership!
My overall experience with Steven was excellent - 5 star. I liked the way Steven made immediate (text) contact with me upon my booking after I left a question for him. We stayed in contact as questions came up. I liked being able to track his arrival with the company's "tracking/arrival system", so I could be at home on-time. I found Steven very experienced, knowledgeable and comfortable to deal with. I had questions on his arrival which Steven had no trouble dealing with. Initially, I was thinking about 2 services, but Steven & his company parts manager did not feel that it was warranted for my car. Turns out after some research on my part, I learned that they had saved me from an unneeded expense. On top of that, the part purchased for my service (CV axle), was lower priced than quoted. The saving was passed on to me with a lower than expected bill. Finally, it was great having the work done at home, so no courtesy transport or pickups from friends or spouse. This was my first time trying "Your Mechanic" and I have no problem recommending the service.