I've been a mechanic since 2007, and have owned my own repair business. My abilities cover Domestic, European, and Asian cars. I pride myself on honesty, integrity, and being as transparent as possible about the repair and service needs of your vehicle.
Steven knows his job well, and he's straightforward when it comes to repairs on your vehicle. Unlike many mechanics out there, Steven's priority is honesty and customer satisfaction. I had Steven put in new brake pads on my truck. Shortly after he began his work, he told me the rear brake pads were fine; they did not need to be replaced. Had I taken my truck to an auto shop somewhere, the mechanics there would likely have replaced all of my brake pads without even telling me that two of them were still good. Steven is a consummate mechanic who cares more about his customers than the amount of money he receives. He'll tell you what absolutely needs to be done on your vehicle, then he'll fix it for you. I look forward to utilizing his services again in the near future.
I would highly recommend Steven. He was prompt, knowledgeable, and friendly. He was very familiar with my problem and fixed it in a efficient and timely manner. I feel like I have just found my "forever" mechanic.
My car sounds so much better. Steven replaced my alternator after having to research myself what my car issue was after taking it to a shop 3 times. Then that shop want to charge me twice the amount I paid to get it fixed with your mechanic. Definitely recommend!
Really happy with the service! Steven was professional, personable, I would use this company again. Thanks!!
First, brilliant idea. Fix my car at home? No towing. No driving unsafely. Brilliant idea. Steven was da bomb. A smart guy fixing my Smart. I'm calling for him to do everything. I will not bring it to the dealership anymore. Steven will do all!
Very polite. Explains details of repair and what the damaged parts look like so that you know what is being replaced. Very honest and efficient mechanic.
A kind, considerate, knowledgeable young man that demonstrated pride in his workmanship. Reliable, prompt and honest. I never felt like a dummy asking questions, no matter how many I asked. He reassured me and set about his work like it was the most important thing in the world. Thank You Steven I'm recommending you to everyone...Thank you Jesus for sending him to help me.
He showed up on time and was able to tell me everything that needed to be done on my car in a comprehensible manner. He was nice and professional. I know I'll be using him again and recommending him to others.
I would highly recommend Steven to anyone. He showed up on time. He was courteous and knowledgeable. He took his time to make sure the repair was performed correctly. He went the extra mile to make sure I was satisfied with the results. I can't say enough about the great experience with Steven and Your Mechanic. Again, highly recommended. :)
Steven was an excellent mechanic. Not only did he know what he was doing but he was more than happy to share what he was doing while he was doing it. So many mechanics make you feel like a nuisance for asking what they consider "simple" or "silly questions." I would recommend Steven for any automotive repairs or maintenance. Will be requesting for future services including oil changes.
This was my first experience with My Mechanic, and Steven represented the company well. He was timely, efficient and put us at ease. When I texted for a quote, the guy reported being from California and was very helpful and professional. He thoroughly explained the process and what to expect. I wasn't enthused about having to give my credit card number over the phone, but I suppose it is neccecary to avoid wasting time and gas for employee's if a customer flakes out. I was far less impressed with the office staff. I'd attempted to postpone the appointment, but was told there would be a late cancellation fee placed on my card. I believe $50. To avoid this, I had a friend wait at my house for the mechanic. I explained I'd be unreachable the following day and that my phone was being erratic about messages. I was assured someone would be here at the specified time. I'd explained I convinced a friend to sit at my house to meet the mechanic. She had things to do, however sat here for two hours, no one showed up. I called the following day to inquire as to what had happened and was not happy about the way the employee spoke to me. When I inquired as to why the mechanic hadn't shown up. I'm not difficult, and understand things come up. but she went straight into defensive, rude about having left a voicemail re. the mechanic not showing up. Ultimately, I ended up rescheduling. I am glad I did, as Steven was great. She'd been so indignant about the mandatory $50 fee when attempting to reschedule the dayvbefore, but I'm more concerned with the skill of a mechanic than whoever handles the phones. The rate was very fair and I will probably use Your Mechanic again.
Steven was very professional and nice! He finished in a timely manner and did a great job! He was very careful not to get any fluids on my driveway without me even having to say anything. I will definitely be using Steven again soon!
Steven arrived and was very professional and courteous. He knew what needed to be done and kept me informed every step of the way. I am pleased with the service he provided, and if I need anything else done, i will request Steven.
Very friendly and polite. Didn't mind my asking questions or checking out other possible problems for me. Would ask for him again and refer to friends and family.
I couldn't get my Pistons in my brake pads to compress. Steven came out to my home and had all the tools needed to get the job done. He was friendly, very competent, and kept me informed throughout the process. From the time I set the appointment email and text alerts kept me informed as to what step would happen next. I will definitely use this company again, and Steven was great!!
My Mechanic,Steven Laramee's customer service was amazing! I would highly recommend him to anyone who wants their car fixed right the first time! He is a very knowledgeable mechanic! I will only use Steven to work on my car in the future!
Very impressed with Steven. I am updated when he is on his way, he is very nice and respectful upon arrival and while working on my vehicle. He gave me an estimate of how long it would take and the job was done within that timeframe. After repair completed, Steven explained what was done and showed me the part that was defective. Very happy that I got my vacuuming done instead of sitting at a dealership!
My overall experience with Steven was excellent - 5 star. I liked the way Steven made immediate (text) contact with me upon my booking after I left a question for him. We stayed in contact as questions came up. I liked being able to track his arrival with the company's "tracking/arrival system", so I could be at home on-time. I found Steven very experienced, knowledgeable and comfortable to deal with. I had questions on his arrival which Steven had no trouble dealing with. Initially, I was thinking about 2 services, but Steven & his company parts manager did not feel that it was warranted for my car. Turns out after some research on my part, I learned that they had saved me from an unneeded expense. On top of that, the part purchased for my service (CV axle), was lower priced than quoted. The saving was passed on to me with a lower than expected bill. Finally, it was great having the work done at home, so no courtesy transport or pickups from friends or spouse. This was my first time trying "Your Mechanic" and I have no problem recommending the service.
Steven was so professional and confident in his expertise. Steven was always willing to answer all questions and gained my trust very easily. Thank you!!!!
Really like your services. Steve was a very pleasant person and did a great job. Have already referred him to a friend, Karen Sievers, but however he is not working on Sunday when she is having the belt changed.
Steven was punctual, professional and courteous and performed the repair quickly and cleanly. I will recommend his work to anyone. After his repair, I could pass the emissions test with ease, and was able to complete the licensing process the day of the repair. Thanks, Steven.
I have an older Mercedes 600SL and was somewhat concerned about using some one other than a dealer, but my fears were put to rest after my initial conversation with Steve. Steve was on time, knowledgeable, had all of the required tools. diagnose the problem and gave me a stalemate of cost for the repair. He did not try to over sale me on something I didn't need. He made the repairs made sure that everything was correct and assured me that if I needed anything more he was just a phone call awaly. Steve called me the next day just to check that the repair was good.
Great experience. Steven diagnosed the issue, explained the issue, and had a new quote for the repair. I was able to schedule the repair with Steven immediately. Steven is friendly, knowledgeable and patient with questions. This is the second time we have had Steven and I will always request him in the future.
Steven was excellent to work with, and I'm so glad he was the one to replace my radiator. I will definitely recommend Steven and yourmechanic.com to my friends, family or anyone needing quality work done on their car at a very fair price. Thanks Steve.
Just wrote YELP review on Steven and your company. AWESOME JOB! Thank you! I've referred 4 friends to your site now and to Steven for his Excellent SERIVCE!
Great communication and very professional. He arrived on time equipped with everything to do the job. Worked efficiently and carefully. Great results so far. Thanks!
My experience with Steven was a very pleasurable one. He is a very polite and well mannered individual. I will certainly recommend Steven to folks and request his services if I even need them again. Thank you
On time. Courteous. Friendly. Trustworthy. Knowledgeable. Did the job quickly took time to explain what was done. Would definitely have him back for any other service. Highly recommend
My experience with Steve was Outstanding! True professional and represents the company with the highest degree of integrity, I certainly appreciate that. 100% satisfied Thank you Steve Ms. Clem Webb
Steven did a great job replacing my clutch master cylinder. He even gave me a few conctacts to help fix a wiring issue that yourmechanic.com people usually don't do because of aftermarket issues. Thanks steven and hope to have you again if anything else goes wrong.