I've been a mechanic for 7 years, and have owned my own repair business. I pride myself on honesty, integrity, and being as transparent as possible about the repair and service needs of your vehicle.
Steven arrived and was very professional and courteous. He knew what needed to be done and kept me informed every step of the way. I am pleased with the service he provided, and if I need anything else done, i will request Steven.
Very friendly and polite. Didn't mind my asking questions or checking out other possible problems for me. Would ask for him again and refer to friends and family.
I couldn't get my Pistons in my brake pads to compress. Steven came out to my home and had all the tools needed to get the job done. He was friendly, very competent, and kept me informed throughout the process. From the time I set the appointment email and text alerts kept me informed as to what step would happen next. I will definitely use this company again, and Steven was great!!
Very impressed with Steven. I am updated when he is on his way, he is very nice and respectful upon arrival and while working on my vehicle. He gave me an estimate of how long it would take and the job was done within that timeframe. After repair completed, Steven explained what was done and showed me the part that was defective. Very happy that I got my vacuuming done instead of sitting at a dealership!
Great experience. Steven diagnosed the issue, explained the issue, and had a new quote for the repair. I was able to schedule the repair with Steven immediately. Steven is friendly, knowledgeable and patient with questions. This is the second time we have had Steven and I will always request him in the future.
My overall experience with Steven was excellent - 5 star. I liked the way Steven made immediate (text) contact with me upon my booking after I left a question for him. We stayed in contact as questions came up. I liked being able to track his arrival with the company's "tracking/arrival system", so I could be at home on-time. I found Steven very experienced, knowledgeable and comfortable to deal with. I had questions on his arrival which Steven had no trouble dealing with. Initially, I was thinking about 2 services, but Steven & his company parts manager did not feel that it was warranted for my car. Turns out after some research on my part, I learned that they had saved me from an unneeded expense. On top of that, the part purchased for my service (CV axle), was lower priced than quoted. The saving was passed on to me with a lower than expected bill. Finally, it was great having the work done at home, so no courtesy transport or pickups from friends or spouse. This was my first time trying "Your Mechanic" and I have no problem recommending the service.
Steven was excellent to work with, and I'm so glad he was the one to replace my radiator. I will definitely recommend Steven and yourmechanic.com to my friends, family or anyone needing quality work done on their car at a very fair price. Thanks Steve.
Great communication and very professional. He arrived on time equipped with everything to do the job. Worked efficiently and carefully. Great results so far. Thanks!
On time. Courteous. Friendly. Trustworthy. Knowledgeable. Did the job quickly took time to explain what was done. Would definitely have him back for any other service. Highly recommend
My experience with Steven was a very pleasurable one. He is a very polite and well mannered individual. I will certainly recommend Steven to folks and request his services if I even need them again. Thank you
My experience with Steve was Outstanding! True professional and represents the company with the highest degree of integrity, I certainly appreciate that. 100% satisfied Thank you Steve Ms. Clem Webb
Very professional, knowledgeable, and on time. In fact, Steven messaged me and said he could arrive early if that were ok with me and it definitely was. I couldn't be happier with work he did and I will never use another mechanic. Thank you Steven this was a great experience!!
STEVEN WAS VERY FRIENDLY AND EXPLAINED WHAT WAS GOING ON WITH MY CAR. REPAIRS WERE DONE IN A TIMELY MATTER GOT A QUOTE FOR FUTURE REPAIRS WILL DEFINITELY BOOK APPOINTMENT WITH HIM.
Steven did a great job replacing my clutch master cylinder. He even gave me a few conctacts to help fix a wiring issue that yourmechanic.com people usually don't do because of aftermarket issues. Thanks steven and hope to have you again if anything else goes wrong.
Steven is a experienced mechanic with a lot of auto repair knowledge. He arrived at my home for my vehicle repair and did a excellent job. He explained to me in detail exactly what he was going to do. I would use Steven for any other future repairs I may have and would highly recommend him to any one looking for a experienced mechanic. Thanks again Steven
Steven did an awesome job on replacing the battery on my moms van. He was very nice and professional. He did the 50 point inspection and advised me the van was in good shape. He did a fabulous job and I appreciated knowledge. Thank you!!
Steven was at our house right on time. He was polite and knowledgeable about his job. Even though the repair was more involved than we first thought, he was helpful and informed us of what else needed to be done. And he cleaned everything up when done! I would definitely recommend Steven.
Top notch service, as always. Steven answers questions clearly and gives honest, practical recommendations. He goes out of his way to ensure the best possible customer experience.
Great experience. Steven showed up on time with battery and quickly went to work installing new battery. Was very thorough with checking condition of old battery first and ensuring he had the correct codes for resetting the radio after the battery was replaced. He also did a thorough inspection of the vehicle, checking oil, tire pressure, etc. Extremely professional and courteous.
Stephen is great. he showed up on time he is friendly he is knowledgeable of what he is doing in a professional manner I will definitely use him again when I need him
He arrived a few minutes early, he was courteous, and he answered all of my questions. He got done within the estimated time and was thorough of his inspections as he went (I go to school, so I was just noting on the quality of his work). I absolutely recommend this young man and his work.
Steve was the absolute best! He was punctual, friendly, knowledgeable, and fixed my car up perfectly! Will definitely use him again in the future!! THANKS!
Very friendly and knowledgeable guy. Replaced the battery in no time. He prides himself with honesty and integrity. I believe this to be true. I highly recommend Steven.
Steven Laramee was prompt, courteous, knowledgeable and quick. This was the best mechanic interaction I have had in a long time. I will absolutely use Steven again and would highly recommend Steven and yourmechanic.com. Thank you for the 5 star service!
This was my first time using yourmechanic and it was a very easy/simple process. I had a friend from work recommend this site and I'm glad I used it. Steve called before the appointment to gather additional information to try and come as prepared as possible, showed up on time, explained the issue, what he had done and his recommendations. Everything was cleaned up when he left and it was a positive experience overall.
First, brilliant idea. Fix my car at home? No towing. No driving unsafely. Brilliant idea. Steven was da bomb. A smart guy fixing my Smart. I'm calling for him to do everything. I will not bring it to the dealership anymore. Steven will do all!
Hi, today Steven arrived at my location on time. He was very clear and fixed my car in two hours max. the dealer told me it will take about 6 hours to fix the problem. I really like (your mechanic). thank you Steven
He showed up on time and was able to tell me everything that needed to be done on my car in a comprehensible manner. He was nice and professional. I know I'll be using him again and recommending him to others.
Steven went above and beyond my expectations throughout the entire process. From the initial contact to the final report of the vehicle inspection, he was professional and very helpful. I will certainly use him again and will refer my friends and family to the company . It was truly refreshing to deal with such professionalism and confidence. JOB WELL DONE!!!! Dr. W
Scheduled an appointment for spark plugs and wire replacement and blown away again by this companies service! Just the best mechanics to deal with out there. I had Steven Laramee come out for the service which he did quickly and efficiently. I also told him my problem about my oil pan drain plug being stripped and I couldn't get it off. Not only did he get it off, he did my oil change for me with the supplies I already had! He did this as a favor and its stuff like this that goes a long way when it comes to customer service. That is amazing considering the way other mechanic shops would have treated this! Just the best in town for auto repair and they come to you at the office or home! Thanks so much Steven!