I've been a mechanic since 2007, and have owned my own repair business. My abilities cover Domestic, European, and Asian cars. I pride myself on honesty, integrity, and being as transparent as possible about the repair and service needs of your vehicle.
Right on time, knowledgeable and friendly. Fixed the issue with my car. Very professional. Will not hesitate to use this service and mechanic again.
Very polite. Explains details of repair and what the damaged parts look like so that you know what is being replaced. Very honest and efficient mechanic.
A kind, considerate, knowledgeable young man that demonstrated pride in his workmanship. Reliable, prompt and honest. I never felt like a dummy asking questions, no matter how many I asked. He reassured me and set about his work like it was the most important thing in the world. Thank You Steven I'm recommending you to everyone...Thank you Jesus for sending him to help me.
Steven fixed my problem with no issues and was very courteous and professional. I would definitely recommend him to friends or family in the area!
Steven's service was efficent and timely. He reached out by text to make sure I knew when to expect him, and once on site did a great job.
Very professional and really cares about doing the best job possible. I will definitely book him again.
Steve was one of the best mechanics I have ever dealt with. Normally, I would do brakes on my own but with my schedule I had no choice but to hire someone else to do it and I'm glad I got Steve. He had to reschedule my appointment but it definitely was understandable. He was at my house on time and told me everything that was going on. I will definitely use this company in the future!
Steven was awesome! Very pleasant and easy to talk to. He knew what he was doing and seemed very confident and at ease, which was nice because the last mechanic I saw was changing my brakes, and knew less about my vehicle than I did. He was very efficient and polite and I would definitely hire "Your Mechanic" again if he's the one they send out. Thank you Steven!!
Steven was very prompt and professional. He kept me up to date prior to arrival on his timing and whereabouts. Upon arrival, there were some delays in getting the vehicle ready for inspection, however, Steven was very patient courteous. His background of repairing vehicles and his history with welding made me confident that he knew what he was looking for in a rebuilt salvage title vehicle. I hired him through YouMechanic for a pre-purchase inspection. I highly recommend him and will definitely use him for future services.
very disappointed in a/c system i paid 900 for just last year failed, and got an estimate of over 700 for repairs. if a replaced ac system can't last but only a little over a year, somethings wrong!!!!! i won;t be using your service anymore i doubt!!!! Stephen has nothing to do with your lousy equipment and lousy parts warranty!!! the 2 belts that need replacement were probably caused by the ac clutch freezing up when activated, so your shoddy ac equipment probably caused these costs and i don;t think i should be paying for your shoddy equipment and damage caused by it not working!!!!! it's really strange that the prior ac system lasted 10 years before being replaced and your's a little over a year!!!!
Great communication!! Great knowledge!! Very prompt and efficient!! Would definitely recommend Your Mechanic and Steven to anyone that needs their car serviced!! Best mechanic experience without the overblown prices!!
Steven was an excellent mechanic. Not only did he know what he was doing but he was more than happy to share what he was doing while he was doing it. So many mechanics make you feel like a nuisance for asking what they consider "simple" or "silly questions." I would recommend Steven for any automotive repairs or maintenance. Will be requesting for future services including oil changes.
Excellent service. Steven saved me a good chunk of money by cancelling services that a Midas shop had recommended to me without much explanation. He explained to me why those services weren't actually needed and showed me those areas of the vehicle. Very honest. Highly recommend.
I would highly recommend Steven to anyone. He showed up on time. He was courteous and knowledgeable. He took his time to make sure the repair was performed correctly. He went the extra mile to make sure I was satisfied with the results. I can't say enough about the great experience with Steven and Your Mechanic. Again, highly recommended. :)
Steven is extremely professional, knowledgeable and personable. Steven has done an excellent job with my scheduled repair, as well as with the point inspection of my vehicle regarding future needed repairs. I will request him every time.
Steven was prompt and very courteous. He took care of the van's issues with little delay. I would definitely schedule him for any further work to be done.
Steven was timely and friendly. He gave me an overview of what to expect and upon completion of the service told me what he did and other things he noticed about the vehicle.
Very friendly and polite. Didn't mind my asking questions or checking out other possible problems for me. Would ask for him again and refer to friends and family.
This was my first experience with My Mechanic, and Steven represented the company well. He was timely, efficient and put us at ease. When I texted for a quote, the guy reported being from California and was very helpful and professional. He thoroughly explained the process and what to expect. I wasn't enthused about having to give my credit card number over the phone, but I suppose it is neccecary to avoid wasting time and gas for employee's if a customer flakes out. I was far less impressed with the office staff. I'd attempted to postpone the appointment, but was told there would be a late cancellation fee placed on my card. I believe $50. To avoid this, I had a friend wait at my house for the mechanic. I explained I'd be unreachable the following day and that my phone was being erratic about messages. I was assured someone would be here at the specified time. I'd explained I convinced a friend to sit at my house to meet the mechanic. She had things to do, however sat here for two hours, no one showed up. I called the following day to inquire as to what had happened and was not happy about the way the employee spoke to me. When I inquired as to why the mechanic hadn't shown up. I'm not difficult, and understand things come up. but she went straight into defensive, rude about having left a voicemail re. the mechanic not showing up. Ultimately, I ended up rescheduling. I am glad I did, as Steven was great. She'd been so indignant about the mandatory $50 fee when attempting to reschedule the dayvbefore, but I'm more concerned with the skill of a mechanic than whoever handles the phones. The rate was very fair and I will probably use Your Mechanic again.
I couldn't get my Pistons in my brake pads to compress. Steven came out to my home and had all the tools needed to get the job done. He was friendly, very competent, and kept me informed throughout the process. From the time I set the appointment email and text alerts kept me informed as to what step would happen next. I will definitely use this company again, and Steven was great!!
My overall experience with Steven was excellent - 5 star. I liked the way Steven made immediate (text) contact with me upon my booking after I left a question for him. We stayed in contact as questions came up. I liked being able to track his arrival with the company's "tracking/arrival system", so I could be at home on-time. I found Steven very experienced, knowledgeable and comfortable to deal with. I had questions on his arrival which Steven had no trouble dealing with. Initially, I was thinking about 2 services, but Steven & his company parts manager did not feel that it was warranted for my car. Turns out after some research on my part, I learned that they had saved me from an unneeded expense. On top of that, the part purchased for my service (CV axle), was lower priced than quoted. The saving was passed on to me with a lower than expected bill. Finally, it was great having the work done at home, so no courtesy transport or pickups from friends or spouse. This was my first time trying "Your Mechanic" and I have no problem recommending the service.
Very impressed with Steven. I am updated when he is on his way, he is very nice and respectful upon arrival and while working on my vehicle. He gave me an estimate of how long it would take and the job was done within that timeframe. After repair completed, Steven explained what was done and showed me the part that was defective. Very happy that I got my vacuuming done instead of sitting at a dealership!
From scheduling to completion of work, everything was efficient. Steven was great - arrived early (with notice), completed the work (O2 sensors), good conversation, in record time. Nice to sit in my garage and watch him work. I will recommend him to all my neighborhood friends. Cost was 3/4 less than dealer and 10 times (or more) faster. Steven is very knowledgeable and efficient. I highly recommend him to everyone.
Steven arrived promptly on time. He was very polite, professional, knowledgeable and made the repairs quickly. I would highly recommend Steven to anyone!
Great experience. Steven diagnosed the issue, explained the issue, and had a new quote for the repair. I was able to schedule the repair with Steven immediately. Steven is friendly, knowledgeable and patient with questions. This is the second time we have had Steven and I will always request him in the future.
Steven arrived and was very professional and courteous. He knew what needed to be done and kept me informed every step of the way. I am pleased with the service he provided, and if I need anything else done, i will request Steven.
Steven was excellent to work with, and I'm so glad he was the one to replace my radiator. I will definitely recommend Steven and yourmechanic.com to my friends, family or anyone needing quality work done on their car at a very fair price. Thanks Steve.
Great communication and very professional. He arrived on time equipped with everything to do the job. Worked efficiently and carefully. Great results so far. Thanks!
Steven was on time, did a great job and didn't try to sell me service I did not need. In fact, I thought I needed an alternator replacement and he noticed it was just the belt and replaced it and actually saved me over $200. He was a great mechanic and I would HIGHLY recommend him and will request him if I ever need service again.