by Taylor from Tempe, AZ 85281
I am 100% satisfied with Ned's service before, during, and after everything was completed. I strongly recommend him and if YourMechanic's staff are all like him, then any of their other members. My car's starter stopped working so I couldn't get my truck out of my apartment complexes' garage. Ned gave me a call the day before to verify times and even offered to come a bit earlier than the online website offered during booking. I took him up on the offer to show early so he came 2 hours before the scheduled time. Rather than simply provide the specific service (I requested a starter replacement), Ned did some troubleshooting and earned my trust within his first fifteen minutes. Enough so that I left him with the car to do his work for the rest of the job. He was short, simple, and sweet and now my truck is back to normal. Much appreciated Ned.