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Peter was outstanding .
Diego is knowledgeable and efficient. He showed me where the problem was and was aware of what usually causes my engine code reading. It was different from what I thought the problem might be from research on the internet and YouTube. Hopefully, this prevented me easting time and money on the wrong part. Thanks!
My experience with the mechanic you guys sent was great. He was really thorough and did not have a problem explaining anything regarding how he was going to resolve my car overheating issue. However, I did have a problem with the company that recommended him because those guys did not do a good job of communicating with the customer about resolving issues when it came to parts. I felt that me as the customer had to call you guys on three occasions asking each representative the same question about how long it was going to take to get the parts to fix the car after it has already been torn apart. The first two representatives said that were going to call back with the information regarding completing the job, but they never did which mad me call you guys again. The third representative, Mr. Paul Lugo did a fantastic job with setting me up with an appointment for mechanic to come back out to complete the job. He was really helpful in getting with the parts department to canceling out the parts ticket because I had to find my own parts for the car. In conclusion, I hope in the future when you guys get the parts wrong for the customer car that you guys do a better job in correspondening with the customer about when parts will be available and when the job will be completed.
Efficient, knowledgeable and pleasant, Jason did an excellent job on my Cadillac Escalade repairs. My preferred mechanic when using YourMechanic. Highly recommend him!
Jason was excellent! Extremely knowledgeable and very friendly! Would definitely recommend!
He came to the first appointment explained what was happening he was able fix and get me a quote for the issue I had and scheduled me quick for the other issue I had was able to explain with my certain items were not needed even though online portal stated was needed. Only paid for the services required to fix the issue. He kept in contact with me to advise on the repair status and the final result. Nice to have the mechanic come to you. Would recommend William very courteous.
William was early to the appointment, diagnosed the problem quickly and was knowledgeable, provided a quote and we scheduled the next appointment for the repairs to be completed.
Very professional and caring. Did an awesome job!
Our experience was as good as it gets. We are so happy with the professionalism and the knowledge that Steven brought to the job. We think that for the time it took to do the repairs and the parts the bill was more than fair. YourMechanic is on our list and we have told all that ask about Steven and your service
very nice and friendly did a very good job. would have him work on my car anytime.
Todd came early & was very conscientious about his work.