The appointment time said the service would take 5 hours, but Joseph had everything done in under 2 hours!!! He is highly efficient and personable, like having an old friend work on my car! Gone are the feelings of despair associated with having to take my car to a shop to be repaired.
Steve showed up early for our morning important which allowed us to get started quickly. He was thorough, taking his time to do it right, but not drawing it out just to charge more. He explained everything he did and fixed, went over the invoice, and discussed next steps. Fantastic! I'm telling everyone about him!!
Steve came out this morning to do a 47 point inspection. He was on time, courteous, knowledgeable, fair, and I feel very reliable. He explained what was wrong, which items needed to be completed sooner and which ones could wait (including estimates on when they should be done; i.e. the first of the year, summer, 2-3 months). I look forward to seeing him Friday to fix some of the critical issues.