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Tien at YourMechanic

Tien

Ratings
(867 Reviews)
Experience
21 years

AMOUNT PAID

$80.00
by Luis from Richmond, CA 94805

Tien was great. He listened to what I had to say as far as the symptoms the car was having, rather than shut me out like other mechanics will do. He was very knowledgable and explained very well his diagnostic and most importantly he was able to figure out the issue when other mechanics could not figure it out. I would definitely recommend him!

Joshua at YourMechanic

Joshua

Ratings
(702 Reviews)
Experience
25 years

SERVICE

Brake Pads

AMOUNT PAID

$262.54
by Juan from Richmond, CA 94805

Not a fan of writing reviews for every single good or above good experience that I have, but Joshua DESERVES not only a great review but my most sincere appreciation for what he does with pride and joy. Excellent communication, great attitude and more than a professional at work. Like a few people have said before, he truly is one to keep as a mechanic. Will definitely book him again for future car repairs.

SERVICE

Brake and Inspection Special

AMOUNT PAID

$228.35
by Pedro from Richmond, CA 94805

Josh provided exceptional, friendly, and fast service.

Excellent Auto Repair Ratings

Red-stars

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Richmond Volkswagen Service Rating

Average Rating

5/5

Number of Reviews

4

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Answers to common Volkswagen questions

Why does my motor go from running to just dead?
Answered by Jay
There are no recalls or technical service bulletins (TSB) for the stalling while driving complaint, however there have been other owners who've had similar drivability issues. The fuel pump relay may have an intermittent open circuit, causing you to lose...
Tires that came from the factory are not good at all
Answered by Jay
The tires which came with your vehicle should not have had problems with sidewalls cracking or blowing out. I would recommend having the tires checked by the manufacturer for issues or defects which may be covered. To find replacement tires,...
Suspension up front makes a ton of noise, creaks
Answered by Jay
The front suspension has many moving parts which could cause the noise you describe. The most likely cause is the sway bar links binding. They can be inspected by turning the suspension steering and bouncing the car up and down,...
Sagging headliner coming off the ceiling, looks awful
Answered by Jay
The headliner is a piece of material with a foam backing which is glued to the roof of the interior. The glue used by Volkswagen to adhere the headliner does not hold up very well, causing the material and foam...

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