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As always, Tien is an excellent technician regarding the work he performed on my car. He was through, fair, honest, and an excellent professional. I strongly recommend him to others and will continue to use his skills as necessary regarding my cars.
Booked Tien 3 times for troubleshooting misfire on engine. He is always on time and provides explanation for everything you ask. Very honest with the answers and will not sugar coat things if he finds a problem. We ended up fixing idle issues, intake leaks, coolant leaks, and did a timing belt/water pump replacement. In summary, you will want to book him for your next appointment if you booked him your first time.
Alfred was great! He arrived early and completed service well ahead of schedule including a test drive to diagnose an issue I mentioned.
Great work . Came to me early and finished early. I would recommend. Looking forward to Alfred working on my car every time!
Joshua was awesome. Thorough documentation and even walked me through the inspection over the phone! Gave me the confidence to make the purchase. thank you!
He was awesome!! So helpful, warm and articulate in explaining the problem with my car.
I am very happy with the work Salim did on my car. He made me feel at ease and confident... This was my first time using Mechanic. Salim showed up on time ready to get the job done. Although he had to come back the next day due to needing a different battery, he finished fast. I am very happy and will definitely book with Salim again soon.
I am very impressed with the professionalism and quality of Salim's work. I was able to get my BMW back to excellent ratings. I will definitely refer him to family and friends. Thank you Salim
My experience with Raul and YourMechanic was overwhelmingly positive. He's super friendly, helpful, and did a great job replacing my brakes. I did have an issue with the front brakes excessively squealing after the first week or so of use, but I sent YourMechanic an email asking if they could address the issue and they did, promptly. Raul came back out to my home, replaced the faulty brake pads, and did it quickly. I highly recommend Raul and YourMechanic.
Raul is the best - did my pre-inspection report, arrived on time, and took great pictures too. Will use him for my next inspection!
Mechanic did the job that was request. The problem has to do with the final price. I originally got a quote on the web for $199.67 and since this is my first time I wasn't sure if I wanted to go through with this so I called the 800# to get additional information and they said I will get 10% off if I book with them while on the phone with the same quote I got the web so it would be 180.67 to replace ignition engine coil. But once the job was done, I got a final bill for $215.25 When I called the 800# to get an explanation of the bill, they said the quote on the job was $235 and with the 10% discount came to $215.25 It's odd that the quote became $235 when it was $180.67. Clearly this is bait and switch to increase the final quote so with the so called 10% discount came to the same amount as the quote I got on the internet. The 800 # representative tried to explain that their was check engine light check that was done which was $99. If that was the case the bill should have been $324 so that explanation made so sense. Furthermore, if that was the case, they needed to give me a new pricing quote and let me know the new price for me to authorize and agree on the price. That never happened so I know the phone reps explanation was totally made up. The mechanic was knowledgeable and did the job well. The company tactics are questionable and I would never use this company as this was clear marketing and bait and switch approach. Make sure you get the final quote before any service is performed so you don't get nay surprise with the final bill that is different than what was promised.
Very professional/knowledgeable. He checked with me to make sure everything was in order ahead of time, which was good because I actually had to make a change to the repairs I needed.
Brandon is very proffesional and very knowlegible about BMW. Thanks Brandon , I appreaciate you work amd knowledge Jerry
Excellent
Chi is awesome. He truly went above and beyond to help me out. Highly recommended. He didn't give up.. and even though this visit didn't fix the issue... I'm confident it will be fixed with the next visit now. He doesn't give up... super thorough.
Chi finally got my car up and running, and I'm super happy. I'd wait a week, to work with Chi vs another mechanic. He's that good. Friendly, knowledgeable, and genuinely wants to help and get you back on the road. 6 stars.
Richard did a really wonderful and speedy job!
Knowledgeable, courteous, and competent.