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I was quite embarrassed when I asked Honorio to come out and look at a weird noise that my power windows were making. Turns out it was just happening temporarily because the windows had just gotten cleaned. He was very polite and didn't make me feel bad at all about driving all the way out to Menlo Park to investigate a phantom noise. He even did a quick inspection of the car and walked me through what he was looking for.
Honorio is just amazing. You can trust him fully. He is a mechanic that goes the extra mile just to add another 5% in quality. I can only strongly recommend him.
Khoa was easy to talk to, listens well, understands the problem, and knows what he is doing!
Awesome