Our certified mechanics come to you · Backed by 12-month, 12,000-mile guarantee · Fair and transparent pricing
Service: Excellent!! Diagnosis and complete explanation. Very satisfied. Thank you.
Diego is knowledgeable and efficient. He showed me where the problem was and was aware of what usually causes my engine code reading. It was different from what I thought the problem might be from research on the internet and YouTube. Hopefully, this prevented me easting time and money on the wrong part. Thanks!
My experience with the mechanic you guys sent was great. He was really thorough and did not have a problem explaining anything regarding how he was going to resolve my car overheating issue. However, I did have a problem with the company that recommended him because those guys did not do a good job of communicating with the customer about resolving issues when it came to parts. I felt that me as the customer had to call you guys on three occasions asking each representative the same question about how long it was going to take to get the parts to fix the car after it has already been torn apart. The first two representatives said that were going to call back with the information regarding completing the job, but they never did which mad me call you guys again. The third representative, Mr. Paul Lugo did a fantastic job with setting me up with an appointment for mechanic to come back out to complete the job. He was really helpful in getting with the parts department to canceling out the parts ticket because I had to find my own parts for the car. In conclusion, I hope in the future when you guys get the parts wrong for the customer car that you guys do a better job in correspondening with the customer about when parts will be available and when the job will be completed.
He came to the first appointment explained what was happening he was able fix and get me a quote for the issue I had and scheduled me quick for the other issue I had was able to explain with my certain items were not needed even though online portal stated was needed. Only paid for the services required to fix the issue. He kept in contact with me to advise on the repair status and the final result. Nice to have the mechanic come to you. Would recommend William very courteous.
William was early to the appointment, diagnosed the problem quickly and was knowledgeable, provided a quote and we scheduled the next appointment for the repairs to be completed.
Troy did an excellent job!!! Thanks so much!!! Don Ouchley
1000+ positive reviews nationwide
Average Rating
5/5
Number of Reviews
2
Service Hours
7 AM - 9 PM
7 days a week
Phone Number
1 (855) 347-2779Phone Hours
6 AM - 5 PM PST
Mon - Fri
7 AM - 4 PM PST
Sat - Sun
Address
We come to you at no extra charge
Guarantee
12-month/12,000-mile warranty
Our certified Cadillac mobile mechanics perform over 600 services, including diagnostics, brakes, belts, oil changes, 30k/60k/90k maintenances, and will come to you with all necessary parts and tools.
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