Troy

36 years of experience
Phoenix, AZ

Hi, I'm Troy.

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services

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on January 23

Troy was early (which is on time in my book). He did an excellent job with the tasks I requested ( spark plug and shock replacements) and also happily answered other questions. It is quite obvious he is a master mechanic and a man of integrity. I will not hesitate to request his services again if needed.


on December 20

Troy completed a pre-sale check on a used car I was considering buying. He was exceptionally thorough and found a number of issues that would have likely caused problems later on.


on December 16

Mechanic was Great. You screwed me on the price. You tried to make up for the mistake and over charged me for the real work! My service place was only $179.00 and you charged me over $200.00 what a great Deal! NOT Thanks for Nothing!


services

car

Chevrolet Tracker
on January 17

He was a half n hour early. Great personality. I don't know much about cars and I felt very comfortable with him fixing my car.


on December 06

Troy was excellent. He diagnosed where the coolant leak was coming from and fixed it easily. He was friendly and had great energy. He even explained the previous inspection report to me so I had a better understanding of what my vehicle needed. I would highly recommend his services and will be calling him again.


on December 05

Very, very knowledgeable. Very professional, was early and got right to work. Made sure everything was done correctly. Will definitely refer him, as well as use him again for any problems I have. Couldn't be more pleased with the outcome of the work and Troy himself.


on December 01

Great customer service on top of making sure that everything was completed in a timely manner. I highly recommend Troy to anyone in need of service.


services

car

Dodge Journey
on November 22

Troy showed up 15 minutes early. Very nice and knowledgable tech. We talked quite a bit during the repair. Job was done in less than an hour and the checks after the repair was completed was unexpected and nice to have done. When we book another service, we'll definitely request Troy for sure. Awesome service !!


on November 14

If we had the option, we would award Troy 10 stars! Troy is extremely knowledgeable and efficient. Excellent service!! Thank you so much for the opportunity to be able to observe Troy repairing my pathfinder that I have owned since 1994 at an incredibly reasonable price!! He is "My Mechanic"! We have already recommended Troy and Your Mechanic! Linda C.


on November 12

It is so hard to find a mechanic you can trust! Well, I hit the jackpot with Troy. First of all, he contacted me the day before my appointment and we discussed what was going on with my car. He showed up on time - even early - and when he arrived he was very courteous and immediately set to work investigating what my car needed. He kept me posted on his findings. He explained not only the specific issue I had going on with my car, but he even took the time to explain some other mechanical details to help me in the future. He discovered the problem, and then took care of it, and it ended up being less expensive than what I thought it was going to be. How often does that happen?! I highly recommend Troy to anybody who is looking for an honest, hard-working, and just overall decent mechanic.


on November 07

Troy was on time and was a pleasure to work with. I did however was disappointed to find out that you do not do transmission repairs after I told you I had a transmission issue.


on November 02

Troy was very knowledgeable and kind, I would recommend him to everyone. However I would contact The Mechanic customer service first and make sure they can complete the job, because if they can't, you still have to play the $70 and not get your car fixed.


on November 28

It was a good experience! Troy was very helpful and got my car running. He didn't get my request right away so he arrived about an hour later than the appt time, but once he arrived, he did an awesome job!


on October 27

Troy was very knowledgeable and friendly! He went out of his way to make sure my car was in top shape and even pointed out a few repairs I needed. The best part was he wasn't pushy about me having to complete them with him. I would definitely recommend him to anyone who is looking for a reliable, kind and patient repairman.


on November 10

Troy is phenomenal. He kept me updated on the delivery of my part, helped make scheduling an ease and got the job done, fast. 10/10.


on January 09

Calling on him again when the other company cars are ready for maintenance.


on November 13

Great guy, and he told me all the information I needed to know and showed me what was wrong and where.


on December 11

Troy was great! He did the wrong job! You had him change the Transmission line not the Oil Cooler Iine Hoses that I needed changed. I will not pay for your mistake! Troy is very nice and was very knowledgeable! I hope he comes back to do the actual job. Big mistake! I did not need my Transmission line replaced. Someone screwed up big time! Donor Charge my card!


on December 15

Friendly, knowledgeable. Diagnosed the issue quickly and resolved


services

car

Honda Civic
on January 02

Great experience, very professional and efficient


on January 18

Awesome service. Expert knowledge.


on October 29

Troy was prompt and very professional. I would highly recommend him and YourMechanic.


on November 02

Troy was great. On time, knowledgeable, proficient. So happy I called you!


on December 05

Troy was prompt, friendly and located the problem.


on November 15

Troy was very helpful, knowledgeable and a pleasure to meet.


on December 14

Fantastic, helpful, kind and professional


on November 13

Troy is a consumate professional and a great guy to boot.


services

car

BMW 550i
on December 16

Troy left the car in worse condition than when he started and tried to blame it on "someone" else.


on December 20

Very Nice and Fast


services

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Honda Odyssey
on December 03

Wet personable


Rating summary
5 star
27
4 star
1
3 star
0
2 star
0
1 star
3
How people describe Troy

Friendly

(24)

Professional

(27)

Expert

(18)

Competent

(19)

Courteous

(23)

Knowledgeable

(24)

Timely

(21)

Goes above and beyond

(16)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com