Troy

36 years of experience
Phoenix, AZ

Hi, I'm Troy.

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on March 17

Troy was on time (early). He is extremely nice and polite. I have some knowledge of cars so I know the advice and suggestions were not above the needed requirements. Troy is honest and gets the work done in a timely manner. He explains things so they are understood and make sense. I will be using Troy again, since my 17 yr old can with high mileage needs lots of tlc!!!


on March 14

This was my first time using this service, so I was a little hesitant at first. However, it was a pleasure to work with Troy. He was very professional and prompt. Purchasing a vehicle is a big purchase, and it's great to know you can rely on an expert. After he inspected the vehicle and informed me it was in good condition, I was much more confident in my decision to purchase the vehicle.


on March 09

Troy was amazing. He is very polite and knowledgeable. He was early and replaced an O2 sensor on my truck very quickly. His diagnostic skills were on point. I was able to pass the vehicle emissions test without any problem thanks to Troy's help.


on March 06

Troy was exceptional! He figured out the problem with my car misfiring/sputtering, when Aamco couldn't (and I've been going to them for years). He was very courteous, efficient and timely. He even took me to go get the parts for my car, and fixed it right then and there. I will definitely be requesting him again in the future! Thank you!


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Chrysler 200
on March 04

fast, but had wrong parts. not his fault, had go to chrysler & order from detroit, i always want troy he is VERY knowleable perfect mechanic. would always like to have only him to work on my chrysler !!!! thx, mark jennison phoenix az 85020


on February 28

Troy came to my home, as I thought my water pump was leaking. He checked it out and tested the cooling system. No leaks were found. He is a gentleman and honest. I was charged the amount for a service call, well worth it for the piece of mind. I would use his expertise again.Thank you Don H


on February 25

Troy provided excellent customer service and professional support installing a new power steering ‘system’ on my 2001 Toyota 4-runner. He paid careful attention to detail at each step of installing a new (rebuilt) rack and pinion, pump, pressure hose, and return hose in addition to right and left sway bars. Troy went above and out of his way to work through the unexpected problems encountered with a pleasant attitude . He exceed my expectations and patiently answered my many questions. I highly recommend Troy for any auto mechanic repairs.


on February 03

Troy diagnosed the (many) issues with my car and I'm happy to say this is my second good experience with yourmechanic. Much more convenient and Troy was really helpful and explained honestly the choices I needed to make about my car. Because of my good experience again, I'll continue to use yourmechanic if I have a car problem again.


on October 27

Troy was very knowledgeable and friendly! He went out of his way to make sure my car was in top shape and even pointed out a few repairs I needed. The best part was he wasn't pushy about me having to complete them with him. I would definitely recommend him to anyone who is looking for a reliable, kind and patient repairman.


on November 02

Troy was very knowledgeable and kind, I would recommend him to everyone. However I would contact The Mechanic customer service first and make sure they can complete the job, because if they can't, you still have to play the $70 and not get your car fixed.


on November 07

Troy was on time and was a pleasure to work with. I did however was disappointed to find out that you do not do transmission repairs after I told you I had a transmission issue.


on November 12

It is so hard to find a mechanic you can trust! Well, I hit the jackpot with Troy. First of all, he contacted me the day before my appointment and we discussed what was going on with my car. He showed up on time - even early - and when he arrived he was very courteous and immediately set to work investigating what my car needed. He kept me posted on his findings. He explained not only the specific issue I had going on with my car, but he even took the time to explain some other mechanical details to help me in the future. He discovered the problem, and then took care of it, and it ended up being less expensive than what I thought it was going to be. How often does that happen?! I highly recommend Troy to anybody who is looking for an honest, hard-working, and just overall decent mechanic.


on November 14

If we had the option, we would award Troy 10 stars! Troy is extremely knowledgeable and efficient. Excellent service!! Thank you so much for the opportunity to be able to observe Troy repairing my pathfinder that I have owned since 1994 at an incredibly reasonable price!! He is "My Mechanic"! We have already recommended Troy and Your Mechanic! Linda C.


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Dodge Journey
on November 22

Troy showed up 15 minutes early. Very nice and knowledgable tech. We talked quite a bit during the repair. Job was done in less than an hour and the checks after the repair was completed was unexpected and nice to have done. When we book another service, we'll definitely request Troy for sure. Awesome service !!


on January 23

Troy was early (which is on time in my book). He did an excellent job with the tasks I requested ( spark plug and shock replacements) and also happily answered other questions. It is quite obvious he is a master mechanic and a man of integrity. I will not hesitate to request his services again if needed.


on December 05

Very, very knowledgeable. Very professional, was early and got right to work. Made sure everything was done correctly. Will definitely refer him, as well as use him again for any problems I have. Couldn't be more pleased with the outcome of the work and Troy himself.


on December 06

Troy was excellent. He diagnosed where the coolant leak was coming from and fixed it easily. He was friendly and had great energy. He even explained the previous inspection report to me so I had a better understanding of what my vehicle needed. I would highly recommend his services and will be calling him again.


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Ford F-150
on February 08

Troy was excellent. He was on time, extremely personable, and very knowledgeable. His diagnosis was accurate, his work was excellent and fast. I would recommend him highly.


on December 16

Mechanic was Great. You screwed me on the price. You tried to make up for the mistake and over charged me for the real work! My service place was only $179.00 and you charged me over $200.00 what a great Deal! NOT Thanks for Nothing!


on February 06

Troy was awesome, very honest and helpful. Provided a great assessment of my situation and explained it in terms I could understand, not being too car savvy. Troy went above and beyond to make sure that my vehicle was safe and in good condition.


on December 20

Troy completed a pre-sale check on a used car I was considering buying. He was exceptionally thorough and found a number of issues that would have likely caused problems later on.


on December 01

Great customer service on top of making sure that everything was completed in a timely manner. I highly recommend Troy to anyone in need of service.


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Nissan Altima
on March 24

Troy is absolutely Devine! He went above and beyond he also showed up much earlier than scheduled appointment due to his routes.


on November 28

It was a good experience! Troy was very helpful and got my car running. He didn't get my request right away so he arrived about an hour later than the appt time, but once he arrived, he did an awesome job!


on November 10

Troy is phenomenal. He kept me updated on the delivery of my part, helped make scheduling an ease and got the job done, fast. 10/10.


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Chevrolet Tracker
on January 17

He was a half n hour early. Great personality. I don't know much about cars and I felt very comfortable with him fixing my car.


on February 04

Troy was awesome. He was very knowledgeable and friendly. He made me feel confident in the work that he did.


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Acura TL
on February 20

On time, personable knows what hes doing and prepared for any unexpected situation. Done a wonderful job!


on November 13

Great guy, and he told me all the information I needed to know and showed me what was wrong and where.


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Mazda 3
on March 06

Great experience. Very knowledgeable and courteous. Would definitely recommend!


Rating summary
5 star
50
4 star
2
3 star
0
2 star
0
1 star
3
How people describe Troy

Friendly

(46)

Professional

(49)

Competent

(39)

Courteous

(41)

Goes above and beyond

(33)

Expert

(34)

Knowledgeable

(42)

Timely

(40)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com