by Sriganesh from Frisco, TX 75035
I have not seen a more sincere and hard working person than Joel. This, on top of his great skills and know-how of working with an automobile and a very friendly, likeable personality. Unfortunately, it took multiple attempts to fix the Check Engine light on my vehicle. The car needed O2 sensor replacement but due to a couple of reasons the problem was not getting fixed. So Joel would come, run the tests, fix the problem, do the test drive, and leave thinking the problem has been resolved only to find out from me later that the Check Engine light is back on.
However, Joel followed up patiently with me over the course of couple of months to ensure that the problem was fully resolved, even if it took him a couple of visits. Well, he has my business from now on and full trust for my cars!
Thank you, Joel!