by Philip from Dallas, TX 75219
Mike was very professional and was knowledgeable about VW/AUDI. I have nothing but compliments regarding the mechanic as he was knowledgeable, professional and likable. My only complaint is that the mechanic did not have access to the tools needed to fix the problem. YourMechanic advertises "Audi service by top rated Audi mechanics at the convenience of your home or office" so I assumed they would be equipped with the ECU tool as that is used to troubleshoot and manage the multiple systems that make up the car. The mechanic confirmed the diagnosis (Steering needing calibrated) by looking up the same code that I looked up when reporting the issue. He did offer insight as to the probable cause which was the recent replacement of the ABS/ESP controller requiring the steering be calibrated. Your Mechanic's recommendation was to take it to an Audi dealer. I'll end up at Kwik Kar or one of the independent VW/Audi shops that have the necessary VCDS tool. Summary: Knowledgeable mechanic explained why the warning light was on but was not equipped with the necessary tools to fix it.
I can see using YourMechanic for items like fluid changes and brake pad replacement but can not see using them for anything requiring troubleshooting as so much requires the mechanic to interface with the ECU and connected subsystems.