by D.J. from Claymont, DE 19703
On another note, your site freezes up for no reason - often! Now, on the good stuff! Pete was amazing and went above and beyond in accomplishing the mission here! His level of dedication has renewed my faith in "Your Mechanic"! I attempted to do this job a couple of years ago and ran into several issues including:
- no shows
- no calls or contact after conformation was made
- poor customer service
Because this project has no timeframe for completion, I wasn't in a hurry to make it happen. Subsequently, I decided to give the company another shot. We got Pete and he is great! He communicated everything along the way and as a life coach and trainer, I acknowledge where there's a great customer experience and how that translates to continued company growth. I will recommend "Your Mechanic" to my friends that may be in need of help.