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Chris was honest in his evaluation of my vehicle and I thank him for putting that honesty into his report. If needed, I would book him again. By the way Chris do you come out for oil changes??
Chris showed up on-time communicated well and diagnosed the A/C problem quickly. We immediately received a detailed repair quote and book the repair appointment quickly. Thank you
James is a lifesaver! He brought my Aerostar back from what I thought was going to be a trip to the scrap yard. I can't recommend him enough. Excellent work. Exemplary service!
He came to the door I handed him the keys, gave a signature, and THAT was all I need do. James is so competent and reliable I never worry when he's on the job!
The engine on my aerostar van was heaving and shaking and refused to stay running. I told Carlos that this was a new problem that in the span of 1 day the car had gone from running fine to this abysmal coughing. I said, "If you have any questions for me I'll be in the house. Ring the bell If you need me." In the time it took me to walk up the steps and open the door Carlos had my car repaired! Awesome job!
Carlos was very helpful with finding the problem of the car
I was skeptical, like many people will be when it comes to using Your Mechanic, but I am glad I chose to use their business. I mean come on, a mechanic that comes out to you and fixes your car while you do whatever it is you want. It sounds too good to be true doesn't it. That's what I thought at first too. I am very satisfied with the service I received from Manuel. He arrived 15 minutes early, and proceeded to go over the services I requested for my car. He also asked me if there was any other concerns or problems with my car that I wanted him to look at. I told him about the problem I have been having with my hood latch, and he said he would take a look at it free of charge since it only needed to be adjusted. Manuel kept me up to date with the status of my car, and he even informed me that one of my wheels were missing the spindle nut (part of the wheel bearing assembly), and he went out of his way to find the part at the local junk yard! I didn't have to pay him anything either. Once my car was complete, he gave me a summary of what he did, the overall cost, and followed through with his recommendations. For those of you that are skeptical of using this service, go out on a limb and give them a try and you won't be disappointed. The people that wrote negative reviews are biased. How can you say a company or service is below average when they have only been to Your Mechanic one time? It is unfair to bash the company when one doesn't even have an accurate baseline on how the company operates. It's understandable that everyone has an "off" day and may not provide the best service possible, but keep in mind these mechanics come to you to work on your car. If one does not like this company, go to the dealership and pay more money. It's ultimately your choice. One last thing, if you're unsure of the service or have questions, just call the company and talk to them. They are people too and will do what they can to leave a lasting impression on you.
Very professional and very helpful, as well as quick!
Willie preferred working alone and did a very pleasant job with the new Alternator, new Belts etc. that go along with the Alternator. Good Manner, pleasant attitude and will ask for Willie again when and if needed. Thank you for his recommendation. We enjoyed him and his work. Hopefully the "Dead Battery" will charge enough without me buying another New One from AAA. Thanks again, Lee and Evelyn Lawley
Robert was on time, friendly and professional. Very satisfied with the work performed and would not hesitate to use his services again. I was very pleased with price, convenience and repair.
Very good
Wonderful. Finally, someone who really solved the problem with my car. It took his expert knowledge to look under the dashboard INSIDE the car to locate the problem. Micheal is my first choice for all future repairs.
Absolute professional in Michael. Great service, explained everything he was going to do. I felt comfortable allowing him to work without watching over him. Thanks Michael.
Jose was sent to replace my alternator. He showed up on time, was very friendly, and did an excellent job. Thank you again
Jose was on time, very professional, and explained about the job as he worked. He was very personable and informative. I recommend him highly and am looking forward to using him again to service my vehicle.
a great very efficient mechanic