by Sasirekha from Alexandria, VA 22315
Marcus is a young and energetic, customer friendly mechanic, who figured out the issue within a minute (which the earlier mechanic Maurice who claimed 30 years of experience couldn’t during the last visit) that the siren like noise was because of the rear windshield wiper fluid pump was on all the time and provided a temporary fix (which was fine as I was not using the rear windshield wiper fluid) by disconnecting that pump, which stopped that siren like noise. He was also very friendly and allowed me to be around. He also provided a 50 point inspection of my van. Great mechanic, great work. As a customer I am very much satisfied.