This was the first time I used YourMechanic and to say the least I had a great experience. Going to shops and mechanics alike for some time, you always get that feeling that something else is wrong with their tone of voice and how they come off when telling you that extra parts of the car need attention when you know they don't. I had Richard come out to my apartment and he was great. He was an hour early than what was expected. Went through everything that I had been quoted for to see if it was actually needed. Took the time to explain how one can actually fix the part themselves and taught me more about my car than I initially thought. He was done in about an hour with everything that I needed. Because of some of the parts that I was quoted for didn't need to be added, I was reduced my originally price and other inspections were credited toward other services as well. I definitely will be re-booking with Richard.
Thank you for sending Tyrone, he is very professional, experienced in his craft, customer service oriented and a pleasure person to ask question about your car I will set another appointment with him again. He knows his craft. I want to say Thank you Tyrone.
Emmette is well verse and mechanically inclined with many years of experience. He changed my water pump, on June 15, 2017, within the predicted time and did a EXCELLANT and EXPEDIENT JOB ! ! ! ! ! And so much cheaper than any other quotes I received. I would highly recommend Emmette to anyone who has car repair needs.
Sam was my very first encounter with Your Mechanic, and I am glad that I signed up. Sam and his partner were efficient and friendly. Because I was a first-time user, I had several questions related to the process and services performed. He responded to my questions with patience and explained the issues with my vehicle in a way that I could easily understand. I want to thank him and his friend again.