I have over 20 years of experience as an automotive technician. I love what I do and it's a great source of personal and professional satisfaction to be able to help customers get their cars back up and running more smoothly than ever!
Eugenio was very helpful and very professional. He gave me tips on maintaining my car as well. Would definitely recommend him to anyone for the good work.
Tech was very thorough and did the job well.
Eugenio was prompt, courteous and reassured me that he could do the work needed. I had my A/T fluid flushed and replaced and there was no fluid on the pavement of my parking space after the work. He even replaced a bulb that was burnt out. I am loving Your Mechanic!
The wrong part was ordered for my repair yesterday morning but Eugenio went the extra mile and found the right part and was able to reschedule the appointment and make the repairs to my son's car. He is an outstanding mechanic and is a true professional.
Eugenios was courteous and professional. He got all the work done faster then quoted and let me know when my next oil change was due. Excellent job Eugenios, thank you!
Eugenio is 1) a great guy. This goes a long way with me. There is nothing more nerve wracking when something is wrong with your car and someone comes to look at it that is not friendly and starts throwing large numbers at you. 2) He showed me exactly what needs to be done, how he has to do it. This is great because he will also tell you the labor costs. One might think "why does it cost this much". He told me exactly what he has to do to make my car right. There is a lot involved and a lot to move around in my car. And he was saying how labor is always the large costs. I fully understand that and I feel he deserves it. I will for sure be calling upon him again.
Eugenio actually arrived slightly early for the appointment. He was nice and very professional. He completed the repairs well within the estimated time. He saved the replaced parts and showed me the damage. He encouraged me to test-drive the vehicle before I signed off on the work. Payment was so easy...I just signed Eugenio's tablet and that was it! And the vehicle passed it's safety inspection with no problem.
I initially had Eugenio coming to my apartment complex to complete a timing belt service. When Eugenio arrived, we discovered his truck would not fit in the underground garage! Eugenio tried to arrange a different location to perform the service but we were unable to secure a secondary location. I rescheduled the appointment two weeks later with Eugenio at a friend's house. The service was prompt and Eugenio provided a wealth of information (and pictures!) on what was done and what was needed. Seriously, an -awesome- experience!! But YourMechanic should be aware of Mechanic Truck size in the city and servicing apartment areas.
Even though he had to deal with problems he didn't know about in advance (tree branches needing to be cut down just for his truck to get to my car, hood wasn't able to close fully, having to go pick up parts, etc), Eugenio dealt with them anyway and the cost was less than the estimate.
Eugenio arrived just a bit early, perfect for me. (He called first.) He knows his stuff and did the job quickly and cleanly, exactly as we had requested.
This is my first time using your mechanic for a pre purchase inspection and i have to say the customer services is impeccable. Not to mention, Eugenio was professional and nice to me over the phone. His report was easy to read and understand. Which helps a great deal since i know nothing about cars. I will say yourmechanic has earned a lifetime customer and i will never step foot at a shop where they'll charge me a billion dollars for something simple.
Great work. He took the time to clarify the issue with me before starting work and offered a very detailed report after completion. He even took the time to go on a test drive to ensure the issue was resolved.
Eugenio showed up on time for my appointment. He was professional, knowledgeable and actually finished the work ahead of schedule. This is the second time I've booked Eugenio for work on my automobile and I highly recommend him for anyone looking for an excellent auto mechanic!
Eugenio did a very fine job He showed up on time, explained the problem he was going correct and performed the work very quickly and and efficiently. He cleaned up everything after the work was completed. I would highly recommend Your Mechanic and Eugenio.
Wow! I really loved using this service, meeting Eugenio & seeing him work his magic. I stayed with him during the neutral safety switch replacement & he was very patient & professional. That old part did not want to come off! I would have spent all day swearing at my car, and probably wound up being unsuccessful at even getting it off. He did it in a matter of minutes!! By the way, his price for the part was 1/3 of what I paid for the very same part at Advance Auto. Very helpful in giving me options, and helping me better understand what was going on. Problem is a little deeper than just the switch, some internal transmission issues, but looks as though I will be able to continue driving for now until I decide if I want to ultimately trade in or junk it. Car drives like a dream, like it is new again. New brakes feel great. Power steering feels much better after flushing. I really enjoyed using the yourmechanic website, and all the pictures and updates I received. My best experience with a mechanic, ever.
Eugenio is professional in his work, expertise and character. He double checked the initial diagnosis, had all the right tools and was neat and tidy in his work. He is knowledgeable about many vehicles (per our discussions on my other cars). He did not apply any pressure for additional work; as a matter of fact, the inspection report is a pleasant surprise. I highly recommend Eugenio, and will request him on any further work my cars may require.
Did an excellent job. Also did an inspection and told me what other things I should keep an eye on. He was running a little late (due to northern VA traffic) but called ahead to let me know. Honest and knowledgeable. Would not hesitate to call him again for any other car issues. Will be recommending him to others.
Eugenio was great! Arrived early, was very through and found two problems we were not aware of which we then took to dealer to fix. We would have no issues using Eugenio again to service our car.
Fort Washington, MD
I didn't have anything else going on that day, so showing up 30 min later wasn't much of an issue....things do happen. It was slightly difficult understanding him due to his accent, but he did a great day job and I had no issues with his service at all.
From the moment the appointment was scheduled, I received phenomenal service! YourMechanic maintained consistent effective communication with me about my appointment and worked around all my issues, to include car being parked in parking garage, work schedule, not having consistent access to my cell phone due to security of building, etc. GREAT SERVICE! Eugenio arrived in a timely manner and utilized my requested means of communication (office phone). He met me in the middle (worked on my car in a street parking spot). He effectively diagnosed the issues and fixed the problems in a timely manner (total time to completion = 1 hour). I couldn't be happier with the way things went and I spent less than $100 on the amazing service. WILL DEFINITELY be using YourMechanic again in the future!
Eugenio is done great work to my car fixing brake pad and rotor in quick time his polite and knowledgeable. This is my first time with yourmechanic i had quote from the dealerfor 450$ for the same work which is done by 286$ for fixed price with warranty
Mr. Luna is extremely skilled in all areas of my vehicle. Mr. Luna came well prepared and was able to repair the problem quickly. I will use him again on my future repairs. Thanks all!
EUGENE was honest he was knowledgeable and he pointed out a few things I should attend to in the near future. I would use this top notch professional again.
He did an excellent job with my pre-purchase inspection and saved me a lot of money, identifying problems that I would not have been able to catch. The convenience of being able to send a mechanic straight to the dealership was huge! Would definitely recommend both Eugenio and this site to anyone!
Eugenio was very helpful and personable in helping me with my issue. It was a minor issue but he checked other components and verified that everything was running smoothly. Very professional and knowledgeable.
A great guy! He got me rollin' again and I was very happy with his knowledge, expertise, and friendliness! I am so glad i have found a trustworthy mechanic who genuinely seems to love his job. Combined with house calls.......that is a winning combination. I'll be calling you guys again soon. My car is >20 years old, and I need a "go to guy" for all of my repair needs. Thanks so much! -Michael Burke
Was skeptical with this site but turned out great. Will definitely spread the word about yourmechanic.com. Would recommend Eugenio to anyone. He replaced my Water Pump.
My mechanic Eugenio impressed me with his professional skills and pleasant character. He worked proficiently and completed half an hour earlier than expected. He even showed up 20 mins earlier before the schedule time. That's amazing since when I use other service that needs appointment, they always keep me waiting all day long! He got down to the brake replacement and brake fluid flush, while gave suggestions to my following maintenance during the whole process. Thank you Eugenio, I am very satisfied with your perfect job. Thank you, YourMechanic, you save nearly 50% money for me compared to dealers. I will definitely use your service next time!
Great service! As a retired automotive technician and shop owner as well as retired automotive educator, Eugenio and Yourmechanic.com both receive my highest recommendations.
Eugenio is the best around! Very good communication, skilled at what he does, and very friendly. When he was done, he even inspected the rest of my car and let me know about what I may need to take care of in the future. If you need a mechanic, this is your guy!