I was skeptical about this. I read a lot of reviews and went ahead and booked it. They were over $100 less than a best price from a dealer in Fairfax and they came to my house! Not only was Emmette on time (actually early which was good for me) did the job,cleaned up the area and was gone before I knew it. The price did not change and Emmette did not push other services. This will be my way of having repairs done in the future.