I've been an automotive technician for 4 years and have completed an apprenticeship. I've worked at independent shops and have experience with mobile mechanics. I know that communication is essential and at every appointment I make sure every customer I work with is completely happy after each experience!
Richard was prompt, courteous and very knowledgeable on the repair needed. He answered the questions I had regarding my vehicle in a professional manner 👍🏾👍🏾
He's a on-time person he does the job good and fast he also explained everything to you any questions that you asked him keep up the good work Richard
Richard showed up on time, completed the job in a timely manner, showed photos, rechecked and inspected the car and gave a full report and was very professional in very aspect. will definitively service my car with Richard again.
Outstanding service!! Richard is terrific. Came just on time, checked problem very carefully, showed photos, rechecked and inspected the car and gave full report. Thank you Richard. Avoided me going for very expensive repairs with dealers!
Great job! Richard showed up on time, completed the job in a timely manner, and was very professional in very aspect. Will definitively service my car with Richard again.
Very knowledgeable, very courteous, very professional, Richard Robinson is a gem. Your Mechanic is lucky to have his skills on the payroll.
Mr. Robinson was very professional, taking time to explain what needed to be replaced and what was still in good condition. As a result of his advice, I was able to save money on the repair. He was on time, worked diligently, and completed the job in the time promised. All in all, an excellent experience.
Richard was professional and completed the service quickly (turn signal switch replacement). He informed me of what he was doing, as well as recommended services.
Richard was very knowledgeable / informative and took great care of our car! He didn't rush through the job and he realized that we actually didn't need a new drive belt and instead found the correct solution to a rattling noise we kept hearing!! He arrived early and immediately got to work. He was extremely professional and is a great mechanic!
Superb!! punctual,knowledgeable,patient with owner answering questions and giving pertinent information to help the customer understand the process while servicing the problem.
I give Richard a five star rating - although he arrived earlier than the scheduled time - he was courteous, explained what he was doing and the process to book a repair if I decided to accept the quotes
Richard was very professional. Arrived right on time. Completed work in well and efficiently. told me everything that I needed to know.
Silver Spring, MD
He was very knowledgeable and presented the information before beginning the work. He was a great mechanic and I hope he continues to do what he does
Control arm was broken. He was very communicative, pleasant, and is good at his job. Richard is an asset to YourMechanic.
He was good with the inspection--however, I was given the impression that Your Mechanic would be able to do the work for my truck. I did get an email to let me know that the company could not do the timing chain replacement. So for $80 I got a roadside inspection but no repair. I'm not sure what a shop would have charged for the same service. Richard is polite and he came early. But I think trying to have consumers do their own car diagnostics is a mistake and certainly not worth $80. I e-mailed your company with my own idea of what is wrong with my truck and I wasn't even close.
Richard was great. Replaced my jeep's starter quickly and I had it up and running right after replacement. Great mechanic, good guy.
I used Your Mechanic on a whim, needed a new starter installed on my 2003 Jeep Grand Cherokee, which was stuck in my office's parking garage. I booked an appointment to try and avoid a tow truck taking my vehicle to a mechanic that would then attempt to rip me off. I was VERY satisfied and impressed with Your Mechanic and especially Richard's helpfulness, professionalism, friendliness and quickness. Richard showed up early, communicated the time he thought he would take to install the new starter, made sure it worked properly, and then did a quick check on my engine, breaks, tires, and other items to make sure they were in good order. He was done in less than 20 minutes, my Jeep started back up wonderfully and I was able to drive it home. Your Mechanic and Richard were extremely helpful and I will no doubt use them again for any future help I need on my Jeep.
Richard did an excellent job! I was very impressed with how well he worked. The Chrysler 300 has features that make it difficult to do an oil and filter change but Richard handled it perfectly!
I have a 2011 Ford Edge and the check engine light was on. He replaced my spark plugs and ignition coil and thoroughly explained each and every step of what he was doing. He also gave me tips on how to maintain my car.
Richard was top notch. He pointed out stuff on the car I wasn't even thinking about and gave me advice on how I could even sell my car for the most value (I'm selling it in the next month). Highly recommend!
Richard Robinson came to work on my front brakes this afternoon. EXCELLENT job, I knew I needed my pads replaced but the dealership was too much money. Richard was very professional, right on time, and VERY knowledgeable about cars/car parts. He works very quickly and is very transparent about what is going on. He went above and beyond to explain everything clearly, and show me exactly what may need to be changed in the future and why. I will definitely be requesting him again for all my car needs! I highly recommend him for anyone!
RIchard was very helpful in doing a pre-purchase inspection. He arrived early. Gave me a solid run-down of what condition he thought the car was in and what needed some attention. I would trust him to fix any issue that might arise down the line.
Richard has a repeat customer as long he wants one. He was very professional, incredibly polite and honest about what my car did or didn't need. Unlike all other mechanics I had I wasn't sold on unnecessary services or left at all confused about what needed to be next. 10/10 will book again.
Total professional! This guy is awesome! Very knowledgeable and went above and beyond, especially since he was able to get my car running again when he was only booked for a diagnostic! Also he explained things to me and took his time even though he had appointments after me lined up. Would highly recommend this guy to anybody looking for legit service. 10/10 will definitely be a return customer.
Richard was great. He arrived on time, diagnosed the problem with our charging system, and made sure was working before he left. I would highly recommend him!
This is my 3rd or 4th time working with Richard. Again... Another great experience. Timely and great communication and always knows exactly what the problem is and how to fix it
Richard,was punctual and he was very professional, extremely competent as far as his mechanical skills, He was courteous and pleasant and informative regarding future maintenance that would be necessary. Thank you Richard for the quote when and if I have too get service during my temporary stay in Washington, D.C.
I can't say enough positive things about Richard. He was super friendly, took the time to explain everything he was doing and was extremely knowledgeable. It turns out that the auto shop that I took my Jeep to previously lied about 2/3 the things I needed done. 1) They told me I needed a new drive belt ($200)- Rich took it off to double check but right away he said he knew it was 100% fine, with no cracks. 2) The auto shop said I needed my transmission fluid flushed ($290)- Rich said that depending on the color of the fluid he can tell if it is a good idea to flush or not. In my case, he recommended against it but let me know about a additive that could help. 3) I needed a new blower motor resistor ($289). I did need the blower motor resistor but Rich was able to change the part very quickly. My original quote from Your Mechanic was $305 and ended up being only $162.83....basically they saved me over $600 AND they come to you! Finding a trustworthy mechanic is not easy...I feel like I just hit the jackpot! The entire experience was amazing. I am SO, SO, SO happy I gave Your Mechanic a shot and would highly recommend Richard!
Fort Washington, MD
This was my first experience with a mobile mechanic, therefore I was reluctant in setting up an appointment. Richard was professional and knowledgeable. He was timely, and communicated throughout the inspection. I would highly recommend his services.