I've been an automotive technician for 4 years and have completed an apprenticeship. I've worked at independent shops and have experience with mobile mechanics. I know that communication is essential and at every appointment I make sure every customer I work with is completely happy after each experience!
Richard was fast, professional, and thorough. When replacing my driver side mirror, he discussed the process and explained the steps as he was doing the work. I highly recommend him.
Richard was prompt, knowledgeable and patient enough to answer my questions while he completed my brake job. Oh and did mention that completed the job outside during a snow storm? Top notch service!
Richard was awesome! I had an idea of what was going on with my car, but in the rain and cold he took the time to point out and explain my issues and help me quote out a second appointment to get my car fixed. Really impressed. Thank you Richard
Richard kept me informed before the appt time. He did quick work of the problem and it resolved the issue that my local mechanic and dealer could not resolve but I would have spent ten times the money trying. Great job Richard, thanks for bringing back my Buick to 100%. I am hiring him again to do some recommended work he suggested, some not all. I knew it had to be done :+)
Richard was very polite and knowlegable. Even though the van was not fixed he did his job and made sure i understood what ealse needed to be done to fix it.
Terrific experience. Richard let me know when he was arriving and he was there promptly. He knew exactly what he was doing. He was courteous and cleaned up when he was finished. I would recommend him. Barbara
He was on tie, knowledgeable and provided great baseline information so I could understand the best next steps. Very pleasant as well!!
Richard is an Excellent mechanic who calmed my anxieties about my decision to use YourMechanic.com instead of the dealer. He was very patient, polite, and thorough in explaining the work I'd ordered, the parts used, and educated me on how to best maintain my car. I could really tell he truly loves his work and making certain the job is done right. This was especially important because I'd told him I had a fear of driving after a bad accident and his patience helped to calm my fears. He completed the job ahead of time and I have no problem referring him to my friends and family. I would definitely hire Richard again for car repairs!! Thanks Again!! Kind regards, Debra
Richard was on time and knowledgeable about working on cars. He is very professional and gets the job done in a great time.
My experience with Richard so far has been very positive. He was on time, He showed me and explained to me the results of his diagnosis in a professional manor. As a result he is scheduled for future work. Thankyou Richard
Richard was great - professional - on time, work completed within estimate, no mess left behind. Will use again for sure.
Very professional and competent. Completed the job in a timely manner. Arrived earlier than expected & gave a satisfactory job.
Richard has worked on My Truck twice and he has been excellent each time. I have recommended him and your service to many of my friends and colleagues.
Richard was a great mechanic. He was on time(actually he was early!) and courteous! He explained to me the process of taking apart my car as he was doing it and I learned a lot. I would definitely recommend him.
Great service and feedback - provided a very detailed and comprehensive analysis of the vehicle and identified items of immediate action versus what can wait as far as servicing! I would highly recommend Richard to anyone and will use him for future servicing for my vehicle!
Great mechanic. Taught me during the process and recommended more services that my car may need in the future.
Richard was awesome. He took care of the battery, checked over the car and explained everthing so well. We got some brakework to do and i feel Richard is the best candidate. So glad to have found YourMechanic!!
punctual and professional. got the job done in a timely manner with no fuss. knowledgeable and was able to make a few recommendations on other fixes required for my car.
Superb!! punctual,knowledgeable,patient with owner answering questions and giving pertinent information to help the customer understand the process while servicing the problem.
Richard was professional was on time. He let know what the car needs. Made recommendations on what to get. He performed my inspection for my ride share business.
I give Richard a five star rating - although he arrived earlier than the scheduled time - he was courteous, explained what he was doing and the process to book a repair if I decided to accept the quotes
The level of knowledge and professionalism this young man had was nothing short of stellar. Richard clearly represents your brand at the highest level with great service, and assurance that he knows his craft well. I would definitely recommend him, and will be looking to use him again in the future!!!
Prompt, professional, pleasant, and knowledgeable. Richard texted me to let me know he would be 15 mins late and still showed up 5 mins early. He made additional recommendations and documented all of his work.
Richard was so knowledgeable and generous with his information. In my experience as a woman, mechanics have a tendency to kind of talk down and be condescending. Richard made every effort to educate me and answer all of my questions. He also didn't think twice about going under the car when it was just starting to rain - which was impressive in and of itself.
I could not have asked for a better experience. I received a text prior to and concurrent with his arrival. He arrived a few minutes earlier than the scheduled appointment and finished the work promptly. He thoroughly explained the process and his work. This was a pleasure.
A great mechanic. Showed me all faulty parts and even educated me on each step in the process as he made the repair. Very knowledgeable and someone you should keep and even have train others. Highly, highly recommended.
Absolutely impressed by Richard's knowledge and integrity. He went above and beyond, and took the time to explain everything. Ended up having a great conversation with him :). Highly recommended, and will definitely request him again.
Very knowledgeable and informative. Can out for one repair, told me it was not needed. Then set me up for the correct repair. Love the information about the visit that can be accessed on line
Perfect. Knowledgable and definitely went out of his way to help explain things to me. Very personable and easy person to talk to. Would definitely have him come out again!