I've been an automotive technician for 4 years and have completed an apprenticeship. I've worked at independent shops and have experience with mobile mechanics. I know that communication is essential and at every appointment I make sure every customer I work with is completely happy after each experience!
Richard is currently not taking new appointments.
I could not have asked for a better experience. I received a text prior to and concurrent with his arrival. He arrived a few minutes earlier than the scheduled appointment and finished the work promptly. He thoroughly explained the process and his work. This was a pleasure.
A great mechanic. Showed me all faulty parts and even educated me on each step in the process as he made the repair. Very knowledgeable and someone you should keep and even have train others. Highly, highly recommended.
Richard did a great job! I thought I needed new brake pads, but he showed me that it was really the brake fluid. He adjusted the back brake shoes and took me through all the steps on each tire. My brakes feel much better now.
Richard was courteous, professional and really placed emphasis on educating me about the issues with my car and future preemptive efforts.
Richard communicated about his arrival time, was very knowledgeable and willing to share his knowledge. He went above and beyond the specified duties. Would recommend!
Richard did an excellent job. He was thorough at inspecting my car and explained to me all the repairs that needed to be done. He was done a lot faster than I anticipated, which I appreciated. He also knows the company well and is loyal. I highly recommend Richard!
I can't say enough positive things about Richard. He was super friendly, took the time to explain everything he was doing and was extremely knowledgeable. It turns out that the auto shop that I took my Jeep to previously lied about 2/3 the things I needed done. 1) They told me I needed a new drive belt ($200)- Rich took it off to double check but right away he said he knew it was 100% fine, with no cracks. 2) The auto shop said I needed my transmission fluid flushed ($290)- Rich said that depending on the color of the fluid he can tell if it is a good idea to flush or not. In my case, he recommended against it but let me know about a additive that could help. 3) I needed a new blower motor resistor ($289). I did need the blower motor resistor but Rich was able to change the part very quickly. My original quote from Your Mechanic was $305 and ended up being only $162.83....basically they saved me over $600 AND they come to you! Finding a trustworthy mechanic is not easy...I feel like I just hit the jackpot! The entire experience was amazing. I am SO, SO, SO happy I gave Your Mechanic a shot and would highly recommend Richard!
Richard was knowledgeable, personable and just great all around. I appreciated his work, his conversation, and his willingness to teach me as he worked.
Richard was friendly and great at communicating before the appointment (was ready early and texted/called to see if I was available early or not). Replaced the power switch for my power windows really quickly -- done in probably 20 minutes. I'd highly recommend Richard.
Richard was actually early for our appointment. He was friendly. Richard went out of his way to explain what he was doing and even took the time to educate me about my car. Positive attitude.
Richard is very professional and punctual! He was able to fully assess my vehicle and translate otherwise mechanic jargon in everyday language that I completely understood. The detailed assessment and feedback included, pictures of my vehicles' problem parts and Richard's voice assessment of my vehicle--all sent to my email! The affordability factor is a plus especially compared to going to a shop! Just to think, my vehicle was able to be serviced at my home by a certified mechanic that did not nickel-and-dime me..such a breath of fresh air. Make no mistakes, you will be 100 percent satisfied with Richard's outstanding service.
Richard is very professional, helpful, practical and patient; he will explain to you exactly what needs to be done in a way that's easy to understand.
This was my first time using YourMechanic so I was a little hesitant. But Richard was absolutely awesome. I'll probably request him for future auto appointments. He was here on time for the appointment (in fact a bit early!), and did the job in 40 minutes. All while I was able to get some work done at home. Is this the next big thing in the DMV? Cause sign me up!
Richard is very patient and warmhearted. He kindly waited for me for half an hour and checked my car real quick. He explained everything he did clearly and gave good suggestions about other services the car needed in the future. Very pleasant experience with Richard. I will come back with Richard if I need car services.
Richard is fantastic! He is extremely professional and knowledgeable. Comes prepared to do all that was requested. And, doesn't finish until the work is finished.
Richard came out on time actually he can out 3 hours early and that was a big help to me... He explained to me a person with no experience on vehicles everything that was wrong with my truck... I was pleased being this was my first time using them... I referred do many people to your mechanics
Richard was a wonderful guy to work with. He showed up on time, and finished about an hour ahead of the three hours scheduled for the repair. He also encouraged me to watch him because he enjoys teaching the consumer what exactly is going on. I really appreciated that being somewhat of a novice when it comes to car repairs.
Richard was great!! He took the time to speak to me about everything going on with my vehicle. Explained everything in detail. Pointed out specific parts and explained them. He also made recommendations for repairs and took the time to explain why they were needed and what should and should not wait very long to be repaired. It was a great experience and I will definitely be scheduling the repairs to have Richard perform the work. I appreciate yourmechanic.com for their assistance with scheduling Richard so fast to come out and diagnose my issues with my car.
I really respect people who show up on time. Mr. Robinson is very punctual! Richard went through everything in my car and explained everything in such a simple language. The work that he's done wasAbsolutely outstanding. I'm for sure going to request him by name if I need any service to my car. I highly recommending him to anyone wants to get their car fixed.
Richard was prompt and very knowledgeable about not only our cars being serviced, but just general car knowledge. We will definitely use him again in the future.
Arrived on time and provided expert advice. I was extremely pleased with Richard's feedback and professionalism and happy to have him service my car the next time a service is due. Many thanks!
Richard is a true master of his craft. Great communication both before his arrival and during the work on the car. He walked me through what he would be working on and what to expect once he was done. He also took a look at a few other things around the car. Would definitely recommend to others looking for a good mechanic.
Richard explained everything in detail and knew exactly what he was doing. He gave an overall assessment of the vehicle and promptly fixed it. I have no complaints about Mymechanic or Richard and this is the best service I have had in years.
Richard was professional was on time. He let know what the car needs. Made recommendations on what to get. He performed my inspection for my ride share business.
Richard is very knowledgeable and honable. I want to keep him as my mechanic. He also has a great personality in which I can only talk to people such as him. He arrived on time. He did not keep me waiting. Good job Richard.
The level of knowledge and professionalism this young man had was nothing short of stellar. Richard clearly represents your brand at the highest level with great service, and assurance that he knows his craft well. I would definitely recommend him, and will be looking to use him again in the future!!!
Richard was great. He was very communicative on his arrival time (since we did schedule the appointment in the middle of rush hour traffic!) and was very informative. I don't know much about cars but he talked me through each step he took and let me know everything that needed to be evaluated before he just switched out the battery. I love that they give me advice on what else I need fixed without pressuring me to spend the money right then and there. I would definitely use Richard and YourMechanic again!
Above and Beyond service. Even-though my service was just oil change , there was additional issue with my car . After numerous of troubleshooting and extent research on his own , he found out what the problem. He couldnt repair the additional becuase of part has to be order , but the time and dedication he took to find out what it was , was truly amazing and outstanding customer service
Prompt, professional, pleasant, and knowledgeable. Richard texted me to let me know he would be 15 mins late and still showed up 5 mins early. He made additional recommendations and documented all of his work.
Richard was so knowledgeable and generous with his information. In my experience as a woman, mechanics have a tendency to kind of talk down and be condescending. Richard made every effort to educate me and answer all of my questions. He also didn't think twice about going under the car when it was just starting to rain - which was impressive in and of itself.