Richard

8 years of experience
Washington, DC (Hagerstown, MD)

I've been an automotive technician for 4 years and have completed an apprenticeship. I've worked at independent shops and have experience with mobile mechanics. I know that communication is essential and at every appointment I make sure every customer I work with is completely happy after each experience!

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Services

Car

Toyota Camry

on February 21

Very nice and descriptive!


Services

Car

BMW X3

on January 11

Richard showed up on time and installed a replacement battery quickly. He helped with a few minor extras which I appreciated. Unfortunately, we were unable to start the car. I attached jumper cables later to boost the cold cranking amps and was quickly able to start the car myself. I would recommend that Richard carry a sst of cables with him when he is replacing a battery and be prepared to boost start an engine that has been sitting in bitter cold. Many thanks again to Richard and YMS.


on January 13

Excellent experience with Richard. He is professional, courteous and knowlegable beyond belief. Point blank he knows his stuff. I love my Denali and he treated "her" with respect and care. I got my oil changed and he repaired an electrical issue I was previously experiencing. I'm done with dealerships!


Services

Car

Dodge Intrepid

on January 10

Richard has great customer service and was very professional and knowledgeable. I appreciated all the information that Richard shared with me about my car. He made me fill I could trust his recommendations.


on December 20

Richard was great he explained everything that he was doing giving me the reasoning behind it. He also was able to explain to me what was going on with my car in a way that I could understand and process.


Services

Car

Toyota Prius

on December 10

Richard was fast, professional, and thorough. When replacing my driver side mirror, he discussed the process and explained the steps as he was doing the work. I highly recommend him.


Services

Car

Toyota Sienna

on December 09

Richard was prompt, knowledgeable and patient enough to answer my questions while he completed my brake job. Oh and did mention that completed the job outside during a snow storm? Top notch service!


Services

Car

Honda Accord

on January 23

Great work and fast! Very helpful in explaining the repair process and why the car also needed front brake pads.


on September 23

Richard was a great mechanic. He was on time(actually he was early!) and courteous! He explained to me the process of taking apart my car as he was doing it and I learned a lot. I would definitely recommend him.


on October 25

Richard is an Excellent mechanic who calmed my anxieties about my decision to use YourMechanic.com instead of the dealer. He was very patient, polite, and thorough in explaining the work I'd ordered, the parts used, and educated me on how to best maintain my car. I could really tell he truly loves his work and making certain the job is done right. This was especially important because I'd told him I had a fear of driving after a bad accident and his patience helped to calm my fears. He completed the job ahead of time and I have no problem referring him to my friends and family. I would definitely hire Richard again for car repairs!! Thanks Again!! Kind regards, Debra


on September 14

Rich was fantastic! He explained things to me very thoroughly and was very professional. I would highly recommend his services and will use him for my future auto repair work.


on September 12

Richard was great! He was early for the apt and finished fast! He walked through all the items where my car needed service in the long run and told me what to look out for in the immediate future. I highly recommend him, he was professional, informative and efficient!


on October 06

I am extremely satisfied with the professionalism of Richard. This was my first time using a mobile mechanic and I was a little skeptical. Not only did Richard show up before time, he took the time to explain exactly what he was doing. I have already recommended the services of Your Mechanic and Richard to my friends.


on September 16

Great service and feedback - provided a very detailed and comprehensive analysis of the vehicle and identified items of immediate action versus what can wait as far as servicing! I would highly recommend Richard to anyone and will use him for future servicing for my vehicle!


Services

Car

Lexus RX400h

on November 01

Terrific experience. Richard let me know when he was arriving and he was there promptly. He knew exactly what he was doing. He was courteous and cleaned up when he was finished. I would recommend him. Barbara


Services

Car

Honda Accord

on September 15

Richard was awesome. He took care of the battery, checked over the car and explained everthing so well. We got some brakework to do and i feel Richard is the best candidate. So glad to have found YourMechanic!!


on November 05

Richard kept me informed before the appt time. He did quick work of the problem and it resolved the issue that my local mechanic and dealer could not resolve but I would have spent ten times the money trying. Great job Richard, thanks for bringing back my Buick to 100%. I am hiring him again to do some recommended work he suggested, some not all. I knew it had to be done :+)


Services

Car

Chevrolet Cruze

on November 20

Richard was awesome! I had an idea of what was going on with my car, but in the rain and cold he took the time to point out and explain my issues and help me quote out a second appointment to get my car fixed. Really impressed. Thank you Richard


Services

  • Other Inspections

Car

Chevrolet Corvette

on August 24

Excellent mechanic! Explained everything that was going on with my vehicle in a way that i could understand. 5-star customer service. Will definitrly request him for my future auto repair needs.


on August 17

Richard exceeded expectations. He was on time, courteous, very knowledgable.. He explained everything as he was working and offered sincere recommendations. I commend him for his profession service and your company for your wonderful service.


on August 18

punctual and professional. got the job done in a timely manner with no fuss. knowledgeable and was able to make a few recommendations on other fixes required for my car.


on June 01

I highly recommend Richard. He is always on time and he really goes in detail about what he's changing in your car and why you require it (which I think is very necessary as a car owner).


Services

Car

Jeep Wrangler

on October 20

Richard was great. He was very communicative on his arrival time (since we did schedule the appointment in the middle of rush hour traffic!) and was very informative. I don't know much about cars but he talked me through each step he took and let me know everything that needed to be evaluated before he just switched out the battery. I love that they give me advice on what else I need fixed without pressuring me to spend the money right then and there. I would definitely use Richard and YourMechanic again!


on August 03

Richard both showed up and finished ahead of schedule. He walked me through everything he was going to do, and even saved me money by pointing out one of the parts I thought was broken actually didn't need fixing. Car runs great now.


Services

Car

Jeep Wrangler

on August 04

On time, courteous, explained all he was going to do, very thorough post summary to include recommended services and a quote for the same. Great experience, highly recommend.


on October 17

Above and Beyond service. Even-though my service was just oil change , there was additional issue with my car . After numerous of troubleshooting and extent research on his own , he found out what the problem. He couldnt repair the additional becuase of part has to be order , but the time and dedication he took to find out what it was , was truly amazing and outstanding customer service


Services

Car

Nissan Altima

on August 24

Richard was professional and performed the service exactly as expected. He documented and explained the completed work clearly, with a thoroughly detailed write-up. I was satisfied with the work and have not experienced any issues with the front brakes after they were replaced.


on November 03

Richard is a true master of his craft. Great communication both before his arrival and during the work on the car. He walked me through what he would be working on and what to expect once he was done. He also took a look at a few other things around the car. Would definitely recommend to others looking for a good mechanic.


on August 19

Richard was great! Came early, worked quickly and was friendly! He noticed a small issue with the tire and didn't attribute it to a larger, more expensive problem. Thanks!


on April 21

I used Your Mechanic on a whim, needed a new starter installed on my 2003 Jeep Grand Cherokee, which was stuck in my office's parking garage. I booked an appointment to try and avoid a tow truck taking my vehicle to a mechanic that would then attempt to rip me off. I was VERY satisfied and impressed with Your Mechanic and especially Richard's helpfulness, professionalism, friendliness and quickness. Richard showed up early, communicated the time he thought he would take to install the new starter, made sure it worked properly, and then did a quick check on my engine, breaks, tires, and other items to make sure they were in good order. He was done in less than 20 minutes, my Jeep started back up wonderfully and I was able to drive it home. Your Mechanic and Richard were extremely helpful and I will no doubt use them again for any future help I need on my Jeep.


Mechanic Rating Summary
5 star
307
4 star
10
3 star
5
2 star
0
1 star
6
How people describe Richard

Friendly

(293)

Professional

(290)

Competent

(255)

Courteous

(242)

Goes above and beyond

(205)

Expert

(192)

Knowledgeable

(263)

Timely

(257)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com