The window fell into the car door.
Either the window has fallen off its track and/or the regulator has failed. When the window switch is pressed, power is sent to a DC motor. The motor is attached to a scissor-type device called the regulator, which lifts the window up and down. A professional will be able to remove the door panel to inspect your window and perform the repairs needed to resolve the issue.
Have a car question? Get free advice from our top-rated mechanics.
Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing