Hi I wanted to ask since my car has been shutting off eve...
Responses
Mike V.
292 days ago
Hi, my name is\*\*\*\*\*’ve been a technician on Just Answer since 2007 and I'll be helping you today. I'm sorry to hear you are having difficulties with your vehicle. I know how inconvenient car trouble is, but together, we will get your vehicle back up and running quickly.
May I ask whom I am chatting with today?
Customer
292 days ago
Sam
Mike V.
292 days ago
Hi Sam, it's nice to meet you.
Is the check engine light on when it's running?
Customer
292 days ago
but it wasn’t a Problem before like that though
Mike V.
292 days ago
Ok, have you had it scanned?
I ask because usually a bad cam or crank position sensor will cause the issue you are having, and it will usually store a code. If you've had the codes read and it's come up with one of those sensors, then it should solve the problem.
If you haven't had the codes read, then I urge you to take it to a parts store and ask to have thc codes check, you can then post it here with me if it's not a cam or [crank sensor](/topics-crank-sensor/) code.
Customer
292 days ago
Oh a part store, is a mechanic also good?if it is the cam the we have to change it?
Mike V.
292 days ago
Yes, usually the parts store is usually free
If it's the cam sensor, you'll need to know if it's bank 1 or bank2, the code will point to the one it is.
Customer
292 days ago
Oh ok and since my father was thinking of changing it himself he we have to do something else beside changing it?
Mike V.
292 days ago
no, it's plug and play, so really, unbolt the old one and plug in the new one and it's done.
Customer
292 days ago
Oh ok, and what is the crank cam?
Mike V.
292 days ago
Well, we are talking about replacing the crank position sensor or the cam position sensors, these are external parkts on the engine. The crankshaft and the camshafts are internal and not likely the problem.
Customer
292 days ago
Oh ok thank you for explaining that to me
Mike V.
292 days ago
You're very welcome.
Customer
292 days ago
Also will it be ok if I changed both or has to be one?
Mike V.
292 days ago
You can change them all without a problem. I do suggest using parts from the dealer though
Customer
292 days ago
Oh ok, so I can return the new part of them and go to a dealer since it is much cheaper right
Mike V.
292 days ago
It's not cheaper, it's better quality. Sometimes the aftermarket parts don't work well.
Customer
292 days ago
Oh ok I understand thank you so much
Mike V.
292 days ago
Thank you for taking the time to contact Just Answer today.
Have I answered your question? If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so please let me know if there is anything more I can do. If you are satisfied with my help, please let me know with a short note here. Thank you.
Customer
292 days ago
Thank you did answer my question good
Mike V.
292 days ago
Thanks
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