Skip the auto shop - Our mechanics make house calls

Q: Bad shifter cable. 2002 Lexus ES300

asked by on

My car has been in a Geico "preferred" shop due to accident (whole left side of car) for 16 days (they had to redo everything at least once). Prior to accident, no known problems. After the accident, car would not start on 3 occasions, each time only in heavy rainfall, but jumper cables did the trick & still driveable. Advised it was likely exposed wires from mirror that was ripped off getting wet (electrical). Literally the day I'm supposed to pick it up, suddenly it won't start, diagnosed "shifter cable is bad, car doesn't think it's in park", won't be covered, is going to cost me $1200! Again, NO known issues prior to this, very coincidental that it "broke" under their care. Am disputing with Geico, they say wear and tear, but from what I've read, it would have specific symptoms leading up to if that's the case. Car has started up even after diagnosis. need help if this is 100% wear and tear, or could have been damaged in the shop. It seems way too sudden and coincidence

My car has 129000 miles.
My car has an automatic transmission.

A: Hi there. When it comes to a vehicle gettin...

Hi there. When it comes to a vehicle getting in an accident and having issues with other components, this is a common problem that cannot be avoided at times. When the vehicle was looked at and quoted, the problem was not present and the insurance company is not in the business to fix all the problems that your car has - just the damage they seem to think was caused by the accident alone. The shifter cable is over 14 years old and may have been damaged by the accident, but it would be hard to prove unless something was bent or had physical damage to prove it. If you are skeptical about the diagnosis, you may want to have another expert inspect the shifter cable in person for a second opinion.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Stalls when shifting and oil leak issue. 2000 Mercedes Benz E55 AMG

First, check to see if the brake light is on when the vehicle is running in park. If the brake lights are on or the brake is pushed at the same time the gas pedal is pushed, you will get...

Q: my car makes. a loud thumping noise when I step on the gas

Hi there. It is possible that you may have damaged a CV joint or steering system component when the pole was struck. It is also possible that the wheel was bent which could cause this type of thumping noise as...

Q: while driving the car shut off and havent been able to start it since the engine turns over but does not fire up

Unfortunately, we do not have enough information to diagnose your vehicle. It could be fuel related, ignition related, a computer failure, etc. A diagnostic scan may reveal the system that needs further testing. I suggest having a certified technician, like...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.