by Robert from Roswell, GA 30076
Replacing a battery used to be child's play .... not any more. The 12 volt battery died on my C-Max hybrid so I looked up the procedure on You Tube, like we all do with everything. Special knowledge, special equipment, resetting the systems, YIKES. Mark knew it all and had the job done in an hour. Plus he's a great guy. I'm thinking of buying a van like the one he drives and he took the time to tell me all the pros and cons of that model. I thought an honest mechanic was a thing of the past, but Mark proved me wrong. Thanks, Mark, for fixing my car and restoring my faith in humanity. And thanks to YourMechanic for partnering with Mark.