In a word, painless. Dan arrived about 10-15 minutes early and efficiently finished the jobs I had requested. Dan and yourmechanic.com provided me with a much better alternative to leaving my car at a shop the night before and then being without transportation for the entire day.
Robert showed up on time, was very prompt in his diagnosis of what needed to be replaced via notes from the previous mechanic. He promptly got to work and fixed the problem within the allotted time frame.
He was in and out and very friendly and knowledgeable about what needed to be done.
My experience with Michael was outstanding, he let me know when he was on the way to my house, once arriving he explained everything and got to work,no wasted time; as well he listen to me concerning what I thought the problem might be, very good customer service skills. Michael was very professional and extremely knowledgeable found what the problem was in about 15 mins of why my car would not start even though the battery was good. He also explained everything that he did and also explain everything about cost and the billing process. He was also able to get a factory part that was required very quickly. This was the first time I had used a mobile mechanic. He worked extremely hard to ID the problem get the part required and get my car back running, his work was very through. I am very pleased with the service Michael provided, I intend to call on him again.
Michael performed a warranty inspection of our vehicle on behalf of yourmechanic.com. He was on time, polite, and thorough. He explained in lay terms the findings of his inspection and answered all of our questions. He did not rush through the service and seemed to genuinely want to help. We have a follow up service booked with him tomorrow and I look forward to working with him.
Gary was first-class all the way. He arrived on time, completed a thorough inspection and provided an excellent explanation of the needed work. He was totally courteous and professional. I recommend him highly and would select him again in a heartbeat.