by Siobhan from Portland, OR 97203
I originally had Russell come about because I was told that I needed to replace my starter. Instead of just replacing the starter, Russell took the time to trouble shoot the problem. Turns out the starter was in perfect condition and the alarm system was to blame. This hour of inspecting my car saved me over $350. He totally did not have to do all that work, but he did because he wanted to make sure he was fixing the problem.