I have almost 20 years of experience in the automotive industry and have a vast range of knowledge about new and old cars. I've worked in battery and electric shops, managed a starter alternator shop, and built dump trucks. From oil changes to diagnosing electrical problems, I approach all jobs with a great attitude and the goal of getting it done right the first time!
Russell is currently not taking new appointments.
Very professional, knowledgeable and friendly! Had a wonderful experience. I would recommend Russell to friend and family for service.
Russell was extremely UNprofessional the entire time. He left my good tire out in my drive way clear of streets view and put my spare tire on my truck instead (no idea why and he never explained it) and he also left my brakes out (and I had no idea that they couldn't be left outside in the rain in Portland, OR). He tried to help me by buying a user part but he took the original part off my truck to do that and then he never brought the original part back. I even gave him an extra day to get the job done and he took advantage of my time, telling me after he offered to do it the next day that that day was his day off and he "might" come finish it later.
Russell is a knowledgeable mechanic with the experience to get the job done right. Because I like to keep a record of all service and many others do, please forward the service details to my email.
I am very satisfied with how Russell repaired my daughter's car. I am in another state and I am very happy with booking through Yourmechanic and the professional way in which Russell handled the repair.
This is my first time using "Your Mechanic" and I am very happy with the service that Russ did! He was able to figure out why my windshield wipers weren't working and went above and beyond to get them repaired in the same day. Thank you for providing such great mechanics!
Russell was running a few minutes late but called to let us know, which was greatly appreciated. He did a great job on our oil change and was very professional.
Russell was very professional and personable throughout the whole process. I was quite happy with his help and quality of his work. I will definitely be asking for Russell's help for my future car needs! Thank you!
Great guy, the main reason I'd have him return is that even though he took a bit more time he took the steps necessary to get the job done right. I saw what he did firsthand. Kudos for a superb fix!
Russ was awesome. He needed to move the appointment, but made sure to call ahead. He was courteous and worked hard while he was here. I felt very comfortable working with him and the price was beyond reasonable!!!
Honestly could not have imagined my experience going any better. I was nervous after reading a couple bad reviews but decided to take the risk. I was worried that he wouldn't come because it was snowing to diagnose a no start. Called me before the appointment to let me know he was running a couple minutes late. Really appreciated the heads up. Came there and got straight to work. Fixed alot of things that were not part of the diagnosis. Was very friendly. Was supposed to be an hour long appointment but took him an hour and a half but he didn't complain or try to charge me extra. Would not hesitate to have him come out again.
Russell speaks to you in plain english about your car, visually shows you what he is talking about on your car and is an all around nice guy!
Russ was great. Very knowledgeable and honest. I plan to book an appointment with him every time I need an inspection or mechanic. He saved me from buying a car with over $1000 in repairs I had no idea about.
I was very pleased with my service. The price and time were both within the amounts that I was quoted for my repair. I had my serpentine belt replaced. My car is now running better than it has in years.
This was my first time using this service, and Russell made it easy. He was fast, efficient, and didn't talk to me like I didn't understand.
Russell is a great guy, and obviously well experienced. This was my first time using YourMechanic, and I'm sold on the service! So much more convenient than taking it into a shop, and much more economical too.
Russell was professional and a no BS mechanic. He exceeded my expectations and went out of his to make sure we had the right fix for the right problem. I will definitely use his services in the future.
Russell was great. He was easy to talk to and very knowledgeable about my car. I would feel comfortable with him doing work for me.
Russ showed up early and got the work done very quickly and professionally. During his inspection, he also found a few things that need fixing that the dealership failed to see or maybe did not even check!
Russell gave us excellent service today on a pre-purchase inspection. We would highly recommend him!
Russ showed up early, worked hard, and fixed my thermostat issue despite having to re-install it several times to correct a leak. He obviously knew what he was doing, and the charge was as quoted despite the job taking longer than expected. I wouldn't hesitate to hire him agaim.
This was my first experience with yourmechanic.com and I must say it was a surprising experience. Russell was courteous, friendly, and knowledgeable. He made the experience much more bearable than dealing with a repair shop.
Russell went out of his way to assist me with my car when it wouldn't start for me. He called to confirm our appointment and to ask if he could come early. When my car started right away, he still gave me a jump to gauge the battery power level and suggested I bring my car back to the dealer for further servicing since it was still under warranty. Didn't try to pressure me into anything I didn't need. Great service.
So helpful! Not only did he change my oil and rotate my tires, he showed me where my airfilter was, and how to change it myself. He was on-time, polite, and overall wonderful to work with!
Thank you to Russell for notifying me of a problem that I can now bring to the dealership because my car is still under warranty! If not for him I may have had to pay out of pocket for some serious repairs.
An absolutely competent and friendly mechanic! Russ explained everything he did, what he checked and how to solve it. He worked quick and precise. I will not hesitate to contact My Mechanic again to have Russell take a look at any new problem. Great experience and sooo convenient to not have to drive a car somewhere when there's an issue with bad transitioning or unsteady RPM. Thank you!
Russell was right on time. He didn't seem to mind me hanging out and observing, while explaining what he was seeing, and he gave me some pointers for keeping my car maintained. I will likely use him when I get ready to make repairs [after I sell my other vehicle]. BTW: I'm annoyed that you do not have a "n/a" for the third question. How do I know he diagnosed/fixed a problem correctly until I get it taken care of [?]
I had a pre purchase car inspection done on the car and Russell did a thorough job looking over the car. He found a few small things that needed to be fixed and overall recommended that I buy that car and made me feel confident about my decision.
I realize now that I never gave a review for Russell for this transaction. I'm really angry with myself that I didn't follow through, because he did. So this much belated recommendation should be titled, "Russell Works."
Russell was thorough, professional and personable and explained everything he was doing. Russell is a breath of fresh air. I have dealt with mechanics in the past. He is top notch and he can continue working on any of my cars in the future.