by Julie from Gladstone, OR 97027
Thank you for working so hard to figure out what is wrong with my car and not giving up!! Russell Gindlesperger, the mechanic who worked on my car is friendly, professional, efficient, competent, knowledgeable and above all honest! It's nice to trust a mechanic who stands behind their work. His troubleshooting skills, patience, and experience is greatly appreciated! He doesn't overlook anything. He is meticulous as to how to eliminate both electrical and mechanical parts to get to the root of the problem. He uses current technology well for aiding in the repair and goes above and beyond the call of duty to diagnose the mystery of why my car was not running well. He practically took the whole engine apart to diagnose a complicated and not so obvious issue. He takes the time to explain and show me what he finds, then gives an honest evaluation with no pushy sales pitch.
It is obvious that he has integrity and knows what he's doing.
I trust Russell to tell me if the car is worth putting any more money into, or if it's not worth fixing. I appreciate that I don't have to worry about him missing something important and only tells me what absolutely needs to be done. I like that he has all the tools and equipment in his truck along with a generator to power any tool or light required to get the job done without having to depend on using the customers electrical outlet. I will continue to use Russell for all my future repairs.
The work that I had done on my car and future repairs would have cost hundreds maybe thousands more anywhere else.
Thank you for the excellent customer service!