Incorrect Service comment as shown on work order.
I am a 73 year old man who has owned in an adult life time 15 makes of vehicles, seven of which have been purchased new. My last three have been Ford Explorers, inclusive of the 2004 that Russell worked on today. Your Mechanic can feel very fortunate to have Russell as part of your task force. His knowledge and ability and moreover is ability, knowledge, and professional manner to diagnosis mechanically is top notch. Thank you Russell for your time spent on my Ford Explorer today!!