Russell was flexible with plans not yet set in stone until everyone was accounted for and could make suggestions. After that, he pulled out his equipment and got to work. He did not mind answering my questions as he worked, and was able to give me a detailed account as to what was good and what was bad when he was finished.
I could not have been happier with the level of service Russell provided.
Jose did a great job and found my problem. It was not what I originally thought. He could have done the job I thought it was and the problem would not have been fixed! Very honest and great customer service!