Q: Passenger side door not unlocking manually with key. Key won't insert into the door. Trunk lock works fine.

asked by on November 29, 2016

Hi, the remote unlocking features of my key stopped working about a year ago and I have been manually unlocking the door ever since. However, recently I have not been able to unlock the driver side door with by inserting the key manually. I have to insert the key into the trunk to unlock the entire car. Whenever I try to insert the key, it feels like it is not the right key to the car. Please advise.

My car has 62000 miles.
My car has an automatic transmission.

Door does not lock or open Inspection $94.99 - $114.99 Get a Quote

Hi there. The door lock cylinder has either an object in side it causing the key to not fit or the pins inside the cylinder has fallen into the key hole. I recommend replacing the door lock cylinder. If you need further assistance with your key not working in the door lock cylinder, then seek out a professional, such as one from Your Mechanic, to help you.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

How do you program the universal garage door opener to work with a Fixed Code system?
If your car has a universal garage door opener (optional equipment), then it can be programmed to work with both Rolling Code systems and Fixed Code systems. Here’s what you should do to program it to work with your Fixed...
Motor works, but window won't come up
Hello, it sounds like your window regulator has failed. Most window regulators have a cable that rides on plastic glides and wheels. If the plastic wheel brakes or the cable becomes loose, it will fall off the wheel and the...
Car vibrates; clanking noise
It sounds like you may have more than one issue with your car. The vibrating sounds like a wheel bearing and the clanking noise sounds like you might have a ball joint or a tie rod end that is worn...
Car won't stay crank
I would need more information in order to give you a precise answer. It is impossible to determine what is wrong with your vehicle with just this description, but there are a few possibilities that I'll list. The starting issue...
Engine is leaking coolant on the top of the engine
This sounds like potentially a blown head gasket unfortunately. I would definitely not start or drive the car any longer until having it checked by a mechanic. When this happens, the gasket between the cylinder head and the engine block...
My car is losing coolant from tailpipe
Hi there. According to what you've described, it does sound like your mechanic was correct; a blown head gasket. The radiator reservoir leak may have lead to the blown head gasket by causing a low coolant level, thus resulting in...
How to adjust the rear view mirror on my Jaguar XF?
Hello. Your rear view mirror should have its own adjustment completely independent of the seat adjustment. I would refer to your owner's manual for specifics on where the rear view mirror controls are located and how they function. Consider taking...
What holds the slave e cylinder rod in place
Hi there. The rod should be held in place by the slave cylinder; the rod has a notch on one end where the small opening of the boot holds and a smaller diameter portion at the other for insertion into...
If you are replacing the heater core on your 2002 Jeep Liberty, would you also replace your thermostat at the same time?
Hi there: Anytime you replace cooling system components; like a heater core, it's always a good idea to replace the thermostat (https://www.yourmechanic.com/services/thermostat-replacement) at the same time. In most cases, the thermostat is one part that tends to wear out sooner...

Related articles

2005 Jeep Wrangler vs. 2005 Chevrolet Blazer: Which One Should I Buy?
Sport SUVs are a class all of their own; these vehicles are meant for a fun drive through the woods and across the trail – but not necessarily to Grandma’s house! Think instead about going through the creek and through...
The Best Used Cars to Buy If You’re Single
When When you’re buying a vehicle that needs to meet the requirements of all kinds of passengers the process can prove to be rather tricky. However, if you happen to be single, you’re the one in control, and your list...
The Best Used Cars to Buy If You're an Uber or Lyft Driver
Are Are you thinking of becoming a driver for Uber or Lyft? That could be an exciting career change – you’ll get to meet a lot of interesting people, and if you love to drive, what better way to spend...