Q: I have a 2011 Hyundai sonata and the key is stuck in the acc position. I can turn it on and start it but I can not get it to turn

asked by on September 15, 2017

I have a 2011 Hyundai sonata and the key is stuck in the acc position. I can turn it on and start it but I can not get it to turn to the off position to get the key out. The gear shift is in park and the dash also says it is in park. I have took it out of park and put it in drive and back into park and I still can not get the key to go to the off position. This is the 5th time it has happened and I am not willing to pay $600+ to have the dealership look at it and tell me again that nothing is wrong with it because it just so happened for the key to get unstuck at that moment.

My car has 82000 miles.
My car has an automatic transmission.

It sounds like you may have an ignition switch that is worn out. Inside the ignition switch is a series of small metal tumblers. After hundreds or thousands of times of inserting the key and turning it and then taking it back out, these tumblers may sometimes break or simply wear out. I would suggest having a professional from YourMechanic come to your location to take a look at the vehicle to determine what may be causing this to happen.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

Clutch pedal went to floor
A bad slave cylinder can cause symptoms like the one you are describing. The slave cylinder is a hydraulic piston that actually pushes on the pressure plate to release or engage the clutch as necessary. If the cylinder develops a...
Clunking when braking
This comes up often on this vehicle. It is caused by a loose part on the suspension. It is usually a bad ball joint or control arm bushing. When one of these parts fails, the suspension will move or shift...
Engine knocking noise, smoke, exhaust smoke
Hello. There are several possibilities for the engine knock. It could be caused by a busted piston, broken valve, or something internal in the engine. The smoke may be due to an internal damage on the engine block and/or oil...
Transmission leak stuck choppy - 2005 Mercedes Benz C55 AMG
Hello. From the symptoms you describe, it would appear that the vehicle is experiencing issues that have put it into limp, power reduction mode. If the TCU requires replacement, it can usually be found in the engine bay on the...
AC line cold, no AC blowing in car; heat blows really hot, only all lines have been replaced and fuse checked good
Hello. It is possible that your blend door actuator has failed. This is the part that controls your blend door. The blend door is responsible for blocking off the heater core when your A/C is on to prevent the hot...
Lights wont go off - 2002 Honda Civic
Hello. From what you describe, it would appear that your vehicle is experiencing some sort of electrical issues. If its the brake lights that are staying on then the first thing I would do is check the stoplight switch (https://www.yourmechanic.com/services/brake-light-switch-replacement)...
My EPC and battery light is on in my 2012 Volkswagen Jetta and it will not start.
Hello. This can be caused by a number of reasons. The EPC light will come on when the computer detects a problem within the power train system. This can be as easy as a bad sensor or a more complicated...
No throttle response until warm, then not very good.
Hi there. The EBPV (exhaust back pressure valve) is sticking or the EBP (exhaust back pressure) sensor tube is wet which freezes in the cold preventing the EBP sensor from seeing the increase in EBP as you attempt to throttle...
Power steering fluid shoots out of cap when turned off and wheel is not turned?
You may have an air leak at the pump and thus air is being continually drawn in, and building enough residual pressure that must be relieved once you shut the p/s off. The pressure is too much to bleed of...

Related articles

A Buyer’s Guide to the 2011 Cadillac STS
Big, Big, bold and beautiful, the 2011 Cadillac STS is a full-size, four-door sedan that promises more than ample room for the entire family, as well as the power and performance you expect from the automaker. 2011 marked the final...
2012 Chevrolet Cruze vs. 2012 Hyundai Elantra: Which One Should I Buy?
When you’re looking for a four-door sedan, you’re likely interested in a smaller family car that still offers decent styling and looks, great gas mileage, and a comfortable interior that will keep your family safe as you’re driving. While not...
The Best Used Cars to Buy If You Get Motion Sickness
For For people that suffer from motion sickness, even on the shortest car trip, riding in a vehicle can prove to be unbearable. What’s great is that there are a number of cars on the market that can help to...