Skip the auto shop - Our mechanics make house calls

Q: Fuel gauge reads empty way too soon.

asked by on

Hello, I recently purchased a 2016 Dodge Journey brand new. I immediately found a problem. When I fill up from empty my gauge always reads 7/8 full and never completely full. Also, I am only able to put ~14.5 gallons in when my low fuel light comes on. My manual says that the light should come on when there is ~1.5 gallons left. I am getting about 17 mpg in town and only get about 200 miles per tank. I get about 23 mpg highway and only get about 350 miles per tank. My fuel tank is suppose to be 20.5 gallons. I have had this in a Dodge dealership service shop and they have no answer. I have also found this same issue on the Dodge TSBs http://www.dodgeproblems.com/tsbs/Journey/2012/. Dodge rates that I should be able to go atleast 500 miles and my light comes on at 300 on the highway. I understand that there is atleast 6 more gallons of fuel left in the tank when my light comes on. Is there any fix to this issue?

My car has 1500 miles.
My car has an automatic transmission.

A: Hi there. The diagnoses and repair for the ...

Hi there. The diagnoses and repair for the inaccurate fuel gauge should be entirely covered by the manufacturer's warranty. They have three chances to correct this problem, before it falls under the lemon law category. The most likely cause would be, a faulty fuel gauge sending unit. I recommend continuing to express your concern for the inaccurate fuel gauge at the dealership and taking your concern to the corporate level if, no satisfaction is received.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Rear end feels unstable.

Loose or worn suspension components can make the car feel unstable. Worn shocks or struts can make the car feel "bouncy" or unstable over bumps. If the struts/shocks are worn badly, chances their upper mounts may also be bad, causing...

Q: Failed emission test, code P0071

Hi. There could be a problem with the sensor that was replace being faulty or defective causing you not to pass emission. There are also are drive cycles that the Pcm has to go through to properly clear the memory...

Q: New car, funny smell from the AC even after disinfectant and perfume bomb.

Hi, thanks for writing in. I'd be happy to provide some insight. The smell you are getting may be a small amount of water that sits in the air conditioning system. After you shut it off, it will start to...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How to Renew Your Car Registration in Oklahoma(DELETED)
Having your car registered with the Oklahoma Tax Commission is an important part of driving legally in this state. You will need to do this within 30 days of moving to Oklahoma...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...