Hi, I need To get a fuse replaced in my truck. My AC won’...
Responses
cardoctor74
222 days ago
Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and I will be right back with your answer, or I may need some additional information from you about your vehicle. The site will ask for a phone call not me so please disregard that thanks!
Ok was there any work done prior to the system failing? Are you even sure its a fuse?
Customer
222 days ago
No there wasn’t and I took it to a shop and they said it was a fuse but they couldn’t fix it because it need to be done by someone with electrical experienceNone of the control work to even power on the AC
cardoctor74
222 days ago
Ok just be a little cautious with this shop as they are not giving you clear information .Did they tell you what fuse they are pertaining to ? As a fuse does not require anyone with high experience . Just don't want to see you get taken advantage of.
Customer
222 days ago
No they didn’t a friend that uses yourmechanic.com told me to contact you guys to see if you can fix the problem. They didn’t give me too much info about what was going on.He just said it was a fuse and said they couldn’t fix it
cardoctor74
222 days ago
Ok let me give you some scenarios what it can be and prices please give me a few minutes. To be sure there is no power to the a/c light or heater control panel and the [blower motor](/topics-blower-motor-ford/) does not work is that the issue no air from the vents?
Customer
222 days ago
I’m getting absolutely nothing the power button doesn’t work also you can control the AC/ Heat from the radio screen and it won’t even come on through thereMy volume and radio controls work but when you go down to the AC control nothing works
cardoctor74
222 days ago
Ok give me few minutes to look a few things up for you .
Customer
222 days ago
Okay thank you
cardoctor74
222 days ago
No problem.
Just to be sure the A/c does not work at all including the rear as well. Also are there any other electrical issues with the vehicle.
Customer
222 days ago
No not at all everything else comes on and lights up except this area
Customer
222 days ago
Customer attachment 2/22/2021 5:53:50 PM
cardoctor74
222 days ago
Okay I want you just to try something for me. Disconnect the battery both terminals for 5 minutes and reconnect them IO just want to see if the system resets and works let me know thanks.
Customer
222 days ago
We tried that already
cardoctor74
222 days ago
Ok just wanted to be sure. There are issues with these head units failing and causing this issue . I'm looking into this as we speak.
Customer
222 days ago
Okay I appreciate it
cardoctor74
222 days ago
Did they say it was a fuse or the body control module that's bad ?
Customer
222 days ago
They said it was a fuse. The volume control and seek and tune buttons work.At night the panel should be lit up but it's not
cardoctor74
222 days ago
Ok so they are totally lying to you. As you know a fuse is easily replaced. Sounds like there is an issue with that head into or BCM. To be sure you just need to have the vehicle scanned for body codes and it will tell you exactly where the issue is. Not sure why this shop did not do this my guess is they don't have the correft scanner. These are the next steps and I would not let that shop work on this vehicle as they did not explain anything to you. These are the next steps.
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Hi, I need To get a fuse replaced in my truck. My AC won’t turn on. It doesn’t light up or anything. I have a 2015 Ford Explorer Mechanic's Assistant: Most vehicles have two fuse panels. Have you located both? No I havent...
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