Skip the auto shop - Our mechanics make house calls

Q: Electronic steering lock error, car cannot be started

asked by on

The battery in my car recently got drained so I had to jump-start it. After that, I drove for a while with no issues. The following day, I was about to leave, but I couldn't start the car. The electrical features were working correctly and the battery had power as well. However, there was an electronic steering wheel lock illuminated in red. The car won't turn over and is completely unresponsive. I can't put it in neutral. I don't know what to do. Do you have any idea?

Hello. This problem is usually caused by low battery voltage or an aftermarket battery. There are times when the lights for the car will work as well as all of the electric, but the car will not start because the battery lacks the necessary voltage to do so.

It may be necessary to replace the battery. You will also need to reset the electronic steering wheel lock to fix that problem. There are some DIY forums that may be able to offer you instructions on how to do this. If you would rather not try this on your own, contact a certified technician, like one from YourMechanic, to inspect the electric system in order to pinpoint and resolve the starting problem.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: 2008 335xi oil pan gasket hell.....

Some external oil leaks MUST be repaired. That includes ones where the leak "drips" on a hot exhaust manifold. Such leaks are a fire hazard and, perhaps worse, a continuing health hazard because you are basically breathing burning oil as...

Q: Stereo shuts down when steering wheel is powered on

These are probably two unrelated issues. In regard to your vehicle, the body control module (BCM) receives input from the door lock switches. Then, based on the received inputs, it either locks or unlocks the doors via the door lock...

Q: Speedometer is erratic and the S light is on

There are a few different components that can cause these issues. The main one is the vehicle speed sensor (VSS). This is located on your transmission, and communicates to the engine what speed the transmission is receiving. The VSS also...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.