Q: door and the boot doesnt open

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Hello! I cant open my car's right back door and the boot. Nor from the inside, nor from the outside. And since I cant open them, I cant disassemble them, to check what's wrong. Turning the key in the boot changes nothing. Then I pull the door handle, this little finger comes out, but it goes back in as soon as I let the handle go. Please help!
My car has a manual transmission.

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